Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kaitlyn Howe

Davenport,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Attractions Attendant

Universal Orlando Resort
Orlando , FL
05.2021 - Current
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Resolved guest issues by identifying source of complaint and accommodating as needed.
  • Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Remained in theming of the attraction immersing guest involvement, as if the guests were in the movie-themed attraction.

Server/Hostess

GOSH! Asian Bistro
Lakeland, FL
04.2017 - Current
  • Cultivated warm relationships with regular customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Answered customers' questions, recommended items and recorded order information.

Holiday Parade Pilot

Universal Orlando Resort
Orlando, FL
11.2021 - 01.2022
  • Leading and training team members to safely control the balloons from the Macy's Holiday Parade.
  • Responsible for ensuring each team member has proper equipment and wardrobe before parade began.
  • Ensured balloon was in usable condition before and after each shift.
  • Communicated with team in the event of any changes.



Deep Water Lifeguard

SeaWorld Parks And Entertainment
Orlando , FL
03.2020 - 05.2021
  • Promoted guest satisfaction by offering exceptional support and helping with location or facility questions.
  • Observed swimmers to quickly detect signs of distress and dangerous activity.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Maintained professional, neat and safe swimming area with regular attention to trash and chair arrangements.
  • Verified first aid supplies each day to effectively handle any emergency.
  • Reiterated water safety practices and lifesaving measures to guests to prevent accidents.
  • Entered water immediately to pull struggling swimmers to safety.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Attentively monitored swimmers to identify distress.

Scareactor

Busch Gardens Theme Park
Tampa , FL
08.2019 - 10.2019
  • Researched character types and delivered appropriate voice, gesture and physical presentation.
  • Learned scripts to understand characters' relationships and develop role interpretations.
  • Demonstrates fine timing on actions and verbalizations to achieve maximum effect in concert with set and other actors.
  • Worked with various special effects, fog, strobes and loud sounds.
  • Teamed on clean up of set and location at end of performance to prepare for next performance.
  • Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock and fear.

Education

Bachelor of Science - Mechanical Engineering

University of Central Florida
Orlando, FL
05.2024

Associate of Arts - Liberal Arts

Polk State College
Lakeland, FL
08.2021

Skills

  • Ride set up
  • Emergency evacuation procedures
  • Code inspections
  • Ride operations
  • Safety compliance
  • Decision Making
  • Guest Service
  • Leadership
  • Inventor Certification
  • AutoCAD Certification

Accomplishments

  • Team Member of the Month - October 2021
  • Recipient of Fancelli Scholarship - Polk State College


Timeline

Holiday Parade Pilot

Universal Orlando Resort
11.2021 - 01.2022

Attractions Attendant

Universal Orlando Resort
05.2021 - Current

Deep Water Lifeguard

SeaWorld Parks And Entertainment
03.2020 - 05.2021

Scareactor

Busch Gardens Theme Park
08.2019 - 10.2019

Server/Hostess

GOSH! Asian Bistro
04.2017 - Current

Bachelor of Science - Mechanical Engineering

University of Central Florida

Associate of Arts - Liberal Arts

Polk State College

Similar Profiles

CREATE PROFILE
Kaitlyn Howe