Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Kelley

Highlands Ranch,CO

Summary

High-energy Enrollment Coach with over 6 years experience in education enrollment and retention. Additional expertise in counseling students and leading effective team trainings. Strong desire to take on new challenges and help individuals grow their enrollment skills. Incredible worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering challenges.

Overview

7
7
years of professional experience

Work History

Senior Enrollment Coach

Elsmere Education
Denver, CO
10.2023 - Current
  • Fostered a robust pipeline of students for the engineering programs at The University of Oklahoma.
  • Consistently hit enrollment deposit goals for both MS in Civil Engineering and MCB in Construction Business over four enrollment periods.
  • Mentored and trained new hires in salesforce and best enrollment tactics.
  • Successfully sent in application reports weekly for the MS in Hydrology and MS in Civil Engineering.
  • Lead a salesforce report training and a senior series on habit forming.
  • Was selected to represent our team at an on-site visit to Fairfield University. Met with the program directors to develop a relationship and to ask important questions our team was having on various programs.

Enrollment Coach

Elsmere Education
Denver, Colorado
09.2022 - 10.2023
  • Conducted 50 individual student meetings weekly to discuss educational objectives and provide personalized advice for the online Master of Construction Business at The University of Oklahoma.
  • Successfully hit enrollment deposit goals over the course of two enrollment periods.

Retention Specialist

Zovio
Denver, CO
06.2019 - 09.2022
  • Averaged assisting 40-50 students per month in completing financial aid documents, helping them navigate through their first class and counseling them through obstacles when needed.
  • Consistently a top performer on my team at over 90% retention over three enrollment periods.

Enrollment Advisor

Zovio
Denver, CO
10.2017 - 06.2019
  • Assisted students in developing postsecondary education plans by providing information on college admissions requirements, financial aid options, and scholarship opportunities.
  • Consistently maintained above-average performance and was promoted to a specialized, high-performing team early in my tenure known as "homegrown".
  • Was recognized three times by leadership for my outstanding enrollment performance.

Education

Bachelor of Science - Health And Exercise Sciences

Roanoke College
Salem, VA
05-2016

Skills

  • Team Development
  • Recruitment
  • Relationship Building
  • Program Leadership
  • Team Training
  • Task Delegation
  • Communication abilities
  • Excellent sales skills
  • Empathy Development
  • Salesforce
  • Powerpoint

Timeline

Senior Enrollment Coach

Elsmere Education
10.2023 - Current

Enrollment Coach

Elsmere Education
09.2022 - 10.2023

Retention Specialist

Zovio
06.2019 - 09.2022

Enrollment Advisor

Zovio
10.2017 - 06.2019

Bachelor of Science - Health And Exercise Sciences

Roanoke College

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Kaitlyn Kelley