Kaitlyn Kelley
Valparaiso,IN
Summary
Experienced operations and administrative professional with 8 years in high-volume environments. Expertise in inventory tracking, order processing, and data accuracy while resolving discrepancies efficiently. Effectively manages workflows and supports purchasing tasks, ensuring timely completion and clear communication across teams and vendors.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Representative
BMV
Crown Point, Indiana
02.2026 - Current
- Process high-volume transactions with a strong focus on accuracy and compliance
- Verify customer information and resolve discrepancies
- Maintain organized records and detailed documentation
- Communicate clearly with customers to resolve issues efficiently
- Manage multiple tasks in a fast-paced environment
Assistant Manager
Crew Carwash
Valparaiso, Indiana
11.2024 - 03.2026
- Supported daily operations and maintained accurate records
- Assisted in tracking inventory and coordinating restocking
- Resolved discrepancies and ensured accurate documentation
- Trained new employees on procedures and workflows
- Improved efficiency through process coordination
Assistant Manager
Taco Bell
Valparaiso, Indiana
07.2021 - 09.2024
- Managed inventory and ensured timely replenishment
- Maintained accurate records to support ordering processes
- Coordinated daily operations and team performance
- Maintained quality control and service standards
Operations Manager
Yankee Candle
Michigan City, Indiana
04.2018 - 07.2021
- Monitored inventory and coordinated with vendors
- Assisted with ordering and verified product counts
- Resolved inventory discrepancies
- Supported operations and scheduling
Education
Bachelor of Business Administration -
Ivy Tech Community College of Indiana
Indianapolis, IN 08.2022 - 08.2026
Portage High School
Portage, INSkills
- Purchase Order Processing
- Inventory Management
- Data Accuracy
- Microsoft Excel & Word
- Order Processing & Returns
- Vendor Communication
- Discrepancy Resolution
- Time Management
- Organization
Timeline
Customer Service Representative
BMV
02.2026 - Current
Assistant Manager
Crew Carwash
11.2024 - 03.2026
Bachelor of Business Administration -
Ivy Tech Community College of Indiana
08.2022 - 08.2026
Assistant Manager
Taco Bell
07.2021 - 09.2024
Operations Manager
Yankee Candle
04.2018 - 07.2021
Portage High School