Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Kelley

Valparaiso,IN

Summary

Detail-oriented operations and administrative professional with 8+ years of leadership experience in high-volume environments. Skilled in inventory tracking, order processing, data accuracy, and resolving discrepancies in fast-paced settings. Proven ability to manage detailed workflows, support purchasing-related tasks, and communicate effectively across teams, vendors, and customers. Highly organized, adaptable, and driven to ensure accuracy, efficiency, and on-time completion of critical tasks.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

BMV
Crown Point, Indiana
02.2026 - Current
  • Process high-volume transactions with a strong focus on accuracy and compliance
  • Verify customer information and resolve discrepancies
  • Maintain organized records and detailed documentation
  • Communicate clearly with customers to resolve issues efficiently
  • Manage multiple tasks in a fast-paced environment

Shift Manager

Crew Carwash
Valparaiso, Indiana
11.2024 - 03.2026
  • Supported daily operations and maintained accurate records
  • Assisted in tracking inventory and coordinating restocking
  • Resolved discrepancies and ensured accurate documentation
  • Trained new employees on procedures and workflows
  • Improved efficiency through process coordination

Assistant Manager

Taco Bell
Valparaiso, Indiana
07.2021 - 09.2024
  • Managed inventory and ensured timely replenishment
  • Maintained accurate records to support ordering processes
  • Coordinated daily operations and team performance
  • Maintained quality control and service standards

Assistant Manager

Yankee Candle
Michigan City, Indiana
04.2018 - 07.2021
  • Monitored inventory and coordinated with vendors
  • Assisted with ordering and verified product counts
  • Resolved inventory discrepancies
  • Supported operations and scheduling

Education

Bachelor of Business Administration -

Ivy Tech Community College of Indiana
Indianapolis, IN
08.2026

Portage High School
Portage, IN
05.2018

Skills

  • Purchase Order Processing
  • Inventory Management
  • Data Accuracy
  • Microsoft Excel & Word
  • Order Processing & Returns
  • Vendor Communication
  • Discrepancy Resolution
  • Time Management
  • Organization

Timeline

Customer Service Representative

BMV
02.2026 - Current

Shift Manager

Crew Carwash
11.2024 - 03.2026

Assistant Manager

Taco Bell
07.2021 - 09.2024

Assistant Manager

Yankee Candle
04.2018 - 07.2021

Bachelor of Business Administration -

Ivy Tech Community College of Indiana

Portage High School