Kaitlyn Kormelink
Goose Creek,SC
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Shift Supervisor
Norton Women’s and Children’s Hospital
Louisville, KY
01.2022 - 06.2025
- Provided feedback to employees regarding their performance in order to improve productivity.
- Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
- Monitored compliance with safety protocols and quality standards in patient care.
- Resolved conflicts among staff to maintain a positive work environment.
- Provided on-the-job training to new staff members.
- Facilitated communication between departments to enhance teamwork and collaboration.
Target
06.2021 - 12.2021
- I organized products on aisle shelves to Target company standards and audited all the products on the handheld RF scanner
- I trained new hire employees within 2 months of starting to work here. I put in about five months of hands on and computer training with 5 employees
- I helped customers with any problems they had and gave personal suggestions on products to buy
Mission BBQ
05.2019 - 05.2021
- I multitasked answering catering calls, to-go orders, delivery orders and taking dine-in orders on the FOH computer system
- Within my two years of working here I managed to train close to six new hires for the front of house positions
- I was in charge of leading a group of three employees to cater to weddings, company lunches and hospitals all around the Evansville area
- I got recognized for selling the most American Hero cups for the company in the country which helped raise money for the USO, 911 Gives Hope and Wreaths Across America
Front of House Employee
Mission BBQ
Evansville, Indiana
05.2019 - 04.2021
- Welcomed guests and ensured a positive dining experience.
- Maintained cleanliness and organization of front-of-house areas.
- Assisted in menu presentation and explained daily specials to customers
- Greeted customers and provided friendly customer service.
Lead Hostess
Olive Garden
06.2017 - 08.2018
- Welcomed and seated guests efficiently during peak dining hours.
- Managed reservation system to optimize table turnover and guest flow.
- Trained and mentored new host staff on company standards and procedures.
- Addressed guest inquiries and concerns to ensure a positive dining experience.
Education
High School Diploma - Honors Program
Reitz Memorial High School
Evansville, Indiana 08.2014 - 05.2018
University of Southern Indiana
Skills
- Customer service
- Computer knowledge
- Problem solving
- Willingness to learn
- Dependable
- Effective communication
- Employee training
Timeline
Shift Supervisor
Norton Women’s and Children’s Hospital
01.2022 - 06.2025
Target
06.2021 - 12.2021
Front of House Employee
Mission BBQ
05.2019 - 04.2021
Mission BBQ
05.2019 - 05.2021
Lead Hostess
Olive Garden
06.2017 - 08.2018
High School Diploma - Honors Program
Reitz Memorial High School
08.2014 - 05.2018
University of Southern Indiana