Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Kaitlyn Kriesch

Eden Prairie,MN

Summary

Developed strong core values and customer service skills through previous customer service work. Teamwork, integrity, fun, accountability, and doing whatever it takes have become a natural part of the work environment. Incorporates personal creativity, fun, and professionality into any and all work.

Personable and solution-oriented, with strong communication skills and genuine interest in helping customers. Attention to detail, and ability to learn quickly, coupled with strong problem-solving and organizational abilities. Dedicated to providing exceptional customer service and ensuring positive experience for every client.

Overview

3
3
years of professional experience

Work History

Service Advisor

Crew Carwash
03.2025 - Current
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
  • Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.

Concessions Worker

Eden Prairie Baseball Association
04.2022 - 09.2022
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Maintained a positive attitude while managing long lines or addressing challenging situations with customers.

Education

High School Diploma -

Eden Prairie High School
Eden Prairie, MN

Skills

  • Customer service, specifically previous experience answering phone calls, and assisting a variety of customers per shift
  • Computer skills, especially previous experience working in Microsoft Word and Excel, as well as with Canva, and all Google services
  • Multitasking and organization skills
  • Excellent communication, and ability to remain positive despite a variety of situations
  • Handling customer complaints
  • Listening skills

Accomplishments

  • Achieved WOW service advisor of the month award by excelling with customer service at Crew Carwash

Languages

English
Native or Bilingual
French
Limited Working

Interests

  • Graphic Design
  • Avid Reader
  • Enjoys sketching and drawing, which helps improve creativity, problem solving, and attention to detail
  • Participating in local winterguard independent programs
  • Creative Writing
  • Choir and singing
  • Tutoring, specifically in math and French
  • Learning and exploring the French language

Timeline

Service Advisor

Crew Carwash
03.2025 - Current

Concessions Worker

Eden Prairie Baseball Association
04.2022 - 09.2022

High School Diploma -

Eden Prairie High School

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