Kaitlyn Leicht
St. Louis,MO
Summary
Motivated individual with over 9 years of experience in team leading, managing high volumes of clientele, building customer rapport, and assisting in managerial roles. Shows a positive attitude, self-discipline, and enjoys helping others in any capacity.
Overview
8
8
years of professional experience
Work History
Optician
Eyewearhaus
Creve Coeur, MO
08.2025 - Current
- Manages a daily schedule of 20 patients, ensuring the doctor stays on time for allocated appointments, avoiding conflicts.
- Evaluates incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent dissatisfaction or potential errors.
- Calculates accurate tax and cost of frame and lens options by referencing vision insurance benefits and allowances.
- Provides expert guidance on eyewear selection based on patient prescriptions and lifestyle needs.
- Files claims with vision insurance companies to acquire payment for optical services.
- Manages inventory levels of optical products, ensuring availability for patient needs.
- Troubleshoots issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
Lead Optician
Clarkson Eyecare
Saint Louis, Missouri
02.2022 - 07.2025
- Maintained a daily schedule of 40 patients, guaranteeing each patient received adequate time and care.
- Implemented in-store training programs for incoming staff on optical technologies and industry standards.
- Meticulously applied vision insurance allowances to patient exams and orders, ensuring precise price totals.
- Aided the manager and assumed a monthly managerial role, overseeing employee schedules, daily goals, and patient needs.
- Assessed patient needs through detailed consultations, guiding them towards appropriate options based on their lifestyle and requirements.
- Collaborated with fellow opticians to develop strategies for reaching sales targets and improving overall team performance.
- Inducted into the 2023 Eyecare Partners 12 Club, mastering all roles within the practice.
MIT (Manager in Training)
Rally House
Chesterfield, Missouri
11.2017 - 01.2022
- Mentored a staff of 10 employees, encouraging professional growth and promoting a collaborative work environment.
- Communicated with corporate employees to ensure daily KPI's were met.
- Analyzed sales data to identify trends, informing strategic decision-making for stock replenishment.
- Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
- Streamlined inventory management processes to improve accuracy and reduce discrepancies.
Hair Stylist
Great Clips
Fenton, MO
04.2021 - 12.2021
- Executed haircuts and styles per client consultation
- Managed cash transactions and nightly deposits
- Maintained a clean and sanitized work environment
Education
Cosmetology License -
Grabber School of Hair Design
Crestwood, Missouri05.2019
Associate Degree in Fine Arts -
St. Louis Community College Meramec
Kirkwood, Missouri05.2017
Skills
- Microsoft 365
- Organized
- Attention to detail
- Diverse ranging operations
- Efficient under pressure
- Proactive
- Inquisitive
Timeline
Optician
Eyewearhaus
08.2025 - Current
Lead Optician
Clarkson Eyecare
02.2022 - 07.2025
Hair Stylist
Great Clips
04.2021 - 12.2021
MIT (Manager in Training)
Rally House
11.2017 - 01.2022
Cosmetology License -
Grabber School of Hair Design
Associate Degree in Fine Arts -
St. Louis Community College Meramec