Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Lucas

Las Vegas

Summary

College student pursuing a Criminal Justice/ Psychology degree who is eager to contribute developed knowledge in the role of any job. I am looking forward to taking on a new challenge with a successful team. I am eager to learn new skills and advance my knowledge as well. Time management, multitasking, and organizational skills are some skills I excel at. I am an individual who is enthusiastic and capable of working in both a team and independently.

Overview

4
4
years of professional experience

Work History

Host

Texas Roadhouse
07.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Amazon Delivery Driver

Amazon
03.2024 - 06.2024
  • Ensured timely delivery by planning efficient routes.
  • Loaded and unloaded packages for safe transportation.
  • Maintained delivery vehicle, ensuring optimal performance.
  • Provided excellent customer service, handling inquiries and resolving issues.

Teacher

Cherished Legacy Academy
05.2023 - 09.2023
  • Promoted a positive and interactive learning environment at all points
  • Fostered relationships with students, parents, and other educators to create an environment that let students excel
  • Provided support for the preparation of lesson plans across outdoor and indoor environments, including organizing and distributing teaching materials

Kennel Attendant

Puppy House
12.2023 - 05.2023
  • Administer medication and provide meals in accordance with animal needs
  • Provide support services to a shelter with [50+] cats and dogs; deliver emotional support and compassionate care to animals suffering from [physical abuse, medical conditions, and anxiety]; and communicate with potential fosters and owners to drive adoptions
  • Ensure safety and wellbeing of various dog breeds during [daily] [walks, medical evaluations, grooming, and feeding]
  • Ensured safety during supervised walk and exercise activities, administered medication to pets, and ensured compliance with client feeding specifications

Ticket Scanner

Utah Tech University
08.2021 - 05.2022
  • Coordinated visits with prospects, organized on-campus recruiting events, performed talent evaluations, and supported the recruitment of student-athletes

Parking Attendant

Utah Tech University
08.2020 - 05.2021
  • Monitored potential security threats, created security logs on unauthorized access attempts and potential breaches, and developed disaster recovery procedures
  • Ensured compliance with site procedures and safety protocols during patrols
  • Utilized conflict resolution techniques and interpersonal skills to de-escalate situations

Education

Bachelors - Criminal Justice

University of Phoenix
Arizona
02.2024

Bachelors - Psychology/ Criminal Justice

Utah Tech University
Utah
05.2023

Skills

  • Customer Service
  • Data Entry
  • Problem Resolution
  • Organization
  • Team Building
  • First Aid/ CPR
  • Multitasking

Timeline

Host

Texas Roadhouse
07.2024 - Current

Amazon Delivery Driver

Amazon
03.2024 - 06.2024

Kennel Attendant

Puppy House
12.2023 - 05.2023

Teacher

Cherished Legacy Academy
05.2023 - 09.2023

Ticket Scanner

Utah Tech University
08.2021 - 05.2022

Parking Attendant

Utah Tech University
08.2020 - 05.2021

Bachelors - Criminal Justice

University of Phoenix

Bachelors - Psychology/ Criminal Justice

Utah Tech University

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Kaitlyn Lucas