Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Maddox

New York

Summary

Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Overview

11
11
years of professional experience

Work History

Executive Assistant/ Office Manager

Flood Blumstead McCready and McCarthy
08.2021 - 12.2024
  • Managed the owners schedule and planned business travel
  • Answered phone calls from clients and vendors in order to provide wire instructions
  • Ran day to day office operations, such as delegating the cleaning crew, restocking the office, ensuring the office was up to code
  • Conducted routine quality control checks on data entries and corrected errors as needed
  • Created team building and morale boosting events
  • Uploaded and coded invoices using software such as AgilLink
  • Collaborated with the IT team to identify issues
  • Worked in a fast-paced environment to meet daily data entry quotas

Office Administrator/ Data Entry Specialist

Parsley Health
01.2020 - 08.2021
  • Responsible for accurate and timely entry of customer orders, product details, and shipment information
  • Monitored and updated inventory
  • Entered and updated client information into a database
  • Verified data and corrected discrepancies in patient medical records

Probe Services Private Investigations
10.2019 - 01.2020
  • Conducted undercover surveillance for New York State Insurance Fund, workers compensation
  • Wrote detailed reports to transcribe into digital formats with precision and efficiency
  • Scheduled appointments and conduct home visits in order to perform activity checks, permanent disability field reviews, and alive and well checks
  • Traveled to doctor offices in Manhattan and followed claimants obtaining covert videos and pictures

Student Intern

Suffolk County Sheriff's Office
01.2019 - 05.2019
  • Taught elementary and middle school classes different programs offered by the Suffolk County Sheriff's Office
  • Such as, gang violence, cyber crime, bullying, stranger danger, and others
  • Created spreadsheets, organized information, continually ensured documents were up to date
  • Filed sensitive information in a timely fashion
  • Communicated information given by the intern coordinator to coworkers on a daily basis

Individual AID

Eastern Suffolk BOCES
01.2015 - 01.2018
  • Cared for children with special needs in a school setting
  • Ensured that children attended various appointments throughout the day
  • Learned to connect with non-verbal children, increasing communication skills

Executive Assistant

Monster Mini Golf
01.2014 - 01.2018
  • Created schedules for coworkers and managed the calendar for franchise owner
  • Scheduled business and personal trips including detailed expense reports
  • Ordered office supplies and business essentials
  • Managed phone calls while scheduling appointments and booking parties

Education

Bachelors of Science - Criminal Justice; Forensic Investigation

Bowling Green State University
Bowling Green, OH
05.2019

Associates - Liberal Arts

Suffolk County Community College
Brentwood, NY
05.2016

Skills

  • Executive support
  • Organizational skills
  • Database entry
  • Accuracy and attention to detail
  • Customer engagement
  • Administrative support
  • Active listening skills
  • Planning and coordination
  • Office management

Timeline

Executive Assistant/ Office Manager

Flood Blumstead McCready and McCarthy
08.2021 - 12.2024

Office Administrator/ Data Entry Specialist

Parsley Health
01.2020 - 08.2021

Probe Services Private Investigations
10.2019 - 01.2020

Student Intern

Suffolk County Sheriff's Office
01.2019 - 05.2019

Individual AID

Eastern Suffolk BOCES
01.2015 - 01.2018

Executive Assistant

Monster Mini Golf
01.2014 - 01.2018

Associates - Liberal Arts

Suffolk County Community College

Bachelors of Science - Criminal Justice; Forensic Investigation

Bowling Green State University
Kaitlyn Maddox