Kaitlyn Martin
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Server
Roadrunner Restaurant & Saloon
08.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Cultivated warm relationships with regular customers.
Receptionist
CHI St. Alexius Heart & Lung Department
05.2017 - 05.2018
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Promoted maintenance of professional and courteous customer interactions across reception personnel.
- Safeguarded sensitive information with strict adherence to security protocols during transmission and reception.
Veterinary Technician/Front Desk Receptionist
Chaparral Veterinary Medical Center
01.2008 - 04.2017
- Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts.
Cabinet Assembly
Northwood Manufacturing
06.2007 - 12.2007
- Enhanced production efficiency by streamlining cabinet assembly processes and implementing time-saving techniques.
- Supported inventory management through accurate tracking of materials used during cabinet assembly process.
- Increased efficiency with expert use of specialized tools and equipment for precise component assembly.
Education
High School Diploma -
Powder Valley High School
North Powder05.2007
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Time Management
- Handling of Sensitive Information
- Team Player
- Cool Under Pressure
Additional Information
Extensive customer service experience in high stress situations, and discrete handling of sensitive medical information.
References
- Adrianne Hernandez, Former Manager at Roadrunner, (619)972-2605
- Bridget Reimers, Coworker at CHI St. Alexius, (701)989-5992
- Dr. Renee Andrea, DVM, Surgeon/Owner of CVMC, (623)640-8139
- Rachel Endelman, Personal Reference/Coworker, (928)727-2828
Timeline
Server
Roadrunner Restaurant & Saloon
08.2021 - Current
Receptionist
CHI St. Alexius Heart & Lung Department
05.2017 - 05.2018
Veterinary Technician/Front Desk Receptionist
Chaparral Veterinary Medical Center
01.2008 - 04.2017
Cabinet Assembly
Northwood Manufacturing
06.2007 - 12.2007
High School Diploma -
Powder Valley High School
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