Kaitlyn Martin
Orange,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Server
1886 Brewing Co.
114 N. Glassell St. Orange, CA 92866
05.2024 - Current
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Developed rapport with regular patrons to foster sense of community within establishment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Barista & Barista Trainer
Starbucks
130 S Main St E, Orange, CA 92868
04.2021 - Current
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Cultivated to recall customers' names and address each by name
- Constantly expanded personal knowledge of coffee styles and varieties.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Assistant Manager
Blue Bowl Superfoods
417 S Main St, Orange, CA 92868
06.2018 - 06.2024
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Shift Manager/Key Holder
The Pizza Press
155 N Glassell St Orange, CA 92866 United States
01.2020 - 08.2020
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Developed rapport with regular patrons to foster sense of community within establishment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
El Modena High School
Orange, CA06.2018
Skills
- New Hire Training
- Food Preparation and Safety
- Sales Expertise
- Conflict Mediation
- Cash Register Operation
- Health Code Compliance
- Ability to Adapt
- Leadership
Additional Information
References :
Tiffanie Ortega - Blue Bowl Manager
+1 (657) 351-8611
Shannon Wingfield - Starbucks Manager
+1 (714) 309-4792
Timeline
Server
1886 Brewing Co.
05.2024 - Current
Barista & Barista Trainer
Starbucks
04.2021 - Current
Shift Manager/Key Holder
The Pizza Press
01.2020 - 08.2020
Assistant Manager
Blue Bowl Superfoods
06.2018 - 06.2024
High School Diploma -
El Modena High School