Kaitlyn Maslen
Toms River,NJ
Summary
Positive and outgoing individual with experience in sales and marketing. Motivated to drive success through collaborative teamwork and account management. Skilled in building customer relationships and understanding market needs.
Overview
4
4
years of professional experience
Work History
Senior Pharmacy Account Representative
Merck Sharp & Dohme
Hybrid
06.2025 - Current
- Delivered strong portfolio performance through effective customer relationships and business priorities.
- CVS Division 1 - Delivered 58% growth
- CVS Division 2 - Delivered 53% growth
- Wegmans - Achieved over 50% growth
- Walgreens - Grew stocking rate by 31%
- EBRG's - Women's Network, Next Generation Network, DEVELUP, capABILITY, Native American Global Indigenous People
Pharmacy Vaccine Account Representative
Merck Sharp & Dohme
Hybrid
06.2024 - 06.2025
- CVS Division 1 - 22% Growth
- CVS Division 2 - 49% Growth
- Analyzed Vaccine IQ data to assess areas of opportunity while driving dose growth in key accounts
- Collaborated with Vaccine Pharmacy Account Executives to ensure customer communication and chain goals are delivered adequately.
- Supported as a "buddy" to ensure smooth training process and effective leadership.
Merck Pharmacy Vaccine Account Representative
Syneos Health
Remote
03.2023 - 06.2024
- Collaborated with Vaccine Pharmacy Account Executives to ensure stocking of vaccine in key accounts across Northeast region
- Grew and maintained CVS Division 2 (Northeast) stocking by 25%
- Grew CVS Division 4 (NJ Regions) stocking by 25%
- Developed and implemented strategies to improve customer retention and loyalty
National Account Sales Associate
Pharmacy Times
Cranbury, NJ
06.2022 - 02.2023
- Support operational and customer success by managing a book of business of top international pharmaceutical manufacturers, including Merck, Bayer, Bristol Meyers Squibb, McKesson, AmerisourceBergen, Cardinal Health, Fresenius Kabi, and Baxter
- Build and cultivate strong customer relationships to drive repeat business
- Establish and manage strategies and roadmaps to achieve goals and objectives, including $100K in sales as of January 2023
Education
Bachelor of Science - Marketing
The College of New Jersey
Trenton, NJ06.2022
Skills
- Customer Engagement
- Business Acumen
- Department Collaboration
- Account Management
- VIQ
- Veeva CRM
- Salesforce
Leadership & Awards
Presidents Club - Merck (2025)
Field Advisory Board Member - Merck (2025/2026)
Team Leadership Award - Merck (2025)
Rookie of the Year - Syneos Health/Merck (2023)
Advisory Board Member - Syneos Health (2023)
Treasurer - Zeta Tau Alpha (2019 - 2020)
Timeline
Senior Pharmacy Account Representative
Merck Sharp & Dohme
06.2025 - Current
Pharmacy Vaccine Account Representative
Merck Sharp & Dohme
06.2024 - 06.2025
Merck Pharmacy Vaccine Account Representative
Syneos Health
03.2023 - 06.2024
National Account Sales Associate
Pharmacy Times
06.2022 - 02.2023
Bachelor of Science - Marketing
The College of New Jersey