Kaitlyn McCormick
Washington,NJ
Summary
A highly focused Psychology Major. Has strong academic background, demonstrated leadership skills, and a compelling commitment to achieving goals. Eagerly accepts responsibility for directing groups, mentoring teams, and organizing activities. A strong communicator. This quick learner, with outstanding interpersonal skills, consistently applies her keen attention to detail and enthusiasm for producing superior results with every endeavor, as a student, employee, and volunteer. Loves working out and helping others.
Overview
13
13
years of professional experience
Work History
Retail
Dunkin-
Washington, NJ
01.2014 - Current
- Customer service
- Retail sales
- Made drinks
- Made food
- Answered Phone calls
Visual mechanizing
Salon Bronze, Tanning Salon
Washington, NJ
01.2023 - 01.2023
- Answered calls.
- Cleaned beds and floors.
- Customer service
- Retail Sales
- Product sales
- Restocked merchandise
- Communicate effectively.
- Computer Literacy
- Scheduling
- Redlight treatments
Host
Taphouse Grille
Hackettstown
01.2022 - 01.2023
- Courteously answer phone calls, welcome and seat guests, and present menus.
- Prepare seat arrangements and organize reservations to ensure guest satisfaction.
- Monitor dining room for proper cleanliness and supply levels.
- Greeted and escorted customers to their table as soon as seating was available.
- Completed various dining room tasks while providing excellent customer service.
- Answered and directed phone calls as needed.
- Active Listening Methods
- Conflict & Complaint Resolution
POOL ATTENDANT
SPRUCE HILLS CONDOMINIUMS
GLEN GARDENER, NJ
05.2022 - Current
- Excelling in customer service, checked people in the pool. Helped lifeguard with different tasks, Cleaned/ sanitized whole area every day, and locked up every night.
- (Seasonal)
Hostess/Waitress
Long Horn Steakhouse
01.2019 - 01.2020
- Greeted guests in a timely and professional manner. Waited on multiple customers at a time.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Handled cash on daily basis, which built trustworthiness and loyalty with owners.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Kept food and beverages well stocked and organized to meet expected demands.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained full knowledge of beverage lists, promotions, and menu throughout employment.
- Managed strict beverage control to minimize waste.
CASHIER/FOOD HANDLER
DAIRY QUEEN
WASHINGTON, NJ
01.2015 - 01.2019
- Knowledge of sales and how to overcome objection.
- Customer service
- Maintained full knowledge of promotions, and menu throughout employment.
- Greeted guests in a timely and professional manner. Waited on multiple customers at a time.
- Meet and exceed sales goals set by your employer.
- Made cakes and food using standard pour according to specifications.
- Managed strict food control to minimize waste.
- Upheld strict cash handling procedures.
- Created new Blizzards for ice cream menu.
- Trained new members.
- Cleaned dishes, and other areas.
- Stocked items when needed.
Education
Psychology Major
Centenary University
Hackettstown, NJHigh School Diploma -
Warren Hills Regional High School
Washington, New JerseySkills
- Customer service 8 plus years of experience
- Organization Skills
- Interpersonal skills
- Clear and Effective Communication
- Highly reliable
- Creative Problem-Solving
- Customer Relations & Service
- Task Prioritization
- Team Collaboration
Timeline
Visual mechanizing
Salon Bronze, Tanning Salon
01.2023 - 01.2023
POOL ATTENDANT
SPRUCE HILLS CONDOMINIUMS
05.2022 - Current
Host
Taphouse Grille
01.2022 - 01.2023
Hostess/Waitress
Long Horn Steakhouse
01.2019 - 01.2020
CASHIER/FOOD HANDLER
DAIRY QUEEN
01.2015 - 01.2019
Retail
Dunkin-
01.2014 - Current
Psychology Major
Centenary University
High School Diploma -
Warren Hills Regional High School