Kaitlyn McMullen
KNOXVILLE,TN
Summary
Dedicated assistant and customer care coordinator with expertise in customer service, communication and problem-solving. Experienced in conflict resolution, managing day-to-day operations, and fostering positive customer interactions.
Overview
1
1
Language
7
7
years of professional experience
Work History
Assistant
Prime Textile Consulting
Knoxville, TN
07.2019 - Current
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Greeted guests with friendliness and professionalism.
Education
GED -
Asheville-Buncombe Technical Community College
Asheville, NCSkills
- Customer service
- Communication skills
- Team collaboration
- Conflict resolution
- Time management
- Multitasking
- Stress management
- Problem-solving
- Active listening
- Positive and professional
- Basic mathematics
- Fast learner
Languages
English
Native or Bilingual
Timeline
Assistant
Prime Textile Consulting
07.2019 - Current
GED -
Asheville-Buncombe Technical Community College