Kaitlyn McQuistan
Rittman,OH
Summary
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
5
5
years of professional experience
Work History
Server
Burntwood Tavern
Fairlawn, Ohio
09.2024 - Current
- Provided exceptional service to high volume of daily customers.
- Served food and beverages to patrons and confirmed complete orders.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Handled money transactions accurately while following company procedures for handling cash payments.
Co-Executive Chef
Industrial Kitchen
Akron, Ohio
02.2024 - 09.2024
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Distributed food to service staff for prompt delivery to customers.
- Conducted regular performance reviews with line cooks while providing constructive feedback where necessary.
- Monitored food products, driving quality, freshness and integrity.
- Created diverse cuisines for full restaurant, special event, catering and tasting menus.
- Analyzed customer feedback to identify areas of improvement in service or product quality.
- Oversaw kitchen employee scheduling to meet coverage needs and avoid wasted labor.
Line Cook
Galaxy Restaurant
Wadsworth, Ohio
10.2022 - 01.2024
- Developed strategies to enhance food-presentation aspects of catering and retail environments.
- Reviewed recipes to determine exact measurements and ingredients to create dishes.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
- Adhered to sanitation policies at all times when handling food products.
- Kept stations stocked and ready for use to maximize productivity.
- Communicated effectively with other staff members regarding orders and menu changes.
- Garnished and arranged dishes into creative presentations.
Banquet Captain
Galaxy Restaurant
Wadsworth, Ohio
06.2020 - 09.2022
- Ensured adherence to health codes and regulations during food preparation and service.
- Liaised with kitchen staff to ensure timely and accurate food service during events.
- Ensured all banquet staff adhered to uniform and grooming standards.
- Trained new banquet staff on service standards, procedures, and company policies.
- Supervised the set-up of buffets, ensuring quality presentation of all dishes.
- Maintained cleanliness and organization of banquet spaces before, during, and after events.
- Organized banquet staff to ensure efficient service of guests.
Education
High School Diploma -
Rittman High School
Rittman, OH05-2021
Skills
- Staff management
- Schedule coordination
- Leadership qualities
- Guest experience management
- Food safety and sanitation
- Menu development
- Decision-making
- Resourceful and analytical
- Customer service
Timeline
Server
Burntwood Tavern
09.2024 - Current
Co-Executive Chef
Industrial Kitchen
02.2024 - 09.2024
Line Cook
Galaxy Restaurant
10.2022 - 01.2024
Banquet Captain
Galaxy Restaurant
06.2020 - 09.2022
High School Diploma -
Rittman High School