Kaitlyn Moomey
Newport,MI
Summary
Dynamic leader and efficient problem-solver, excelled at Taco Bell by enhancing team performance and customer satisfaction. Skilled in employee training and workplace safety, adept at managing high-pressure situations. Demonstrated excellence in inventory management and policy enforcement, significantly improving operational efficiency. Proven ability to motivate teams and optimize productivity, leveraging both hard and soft skills for peak performance.
Overview
9
9
years of professional experience
Work History
Shift Lead Manager
Taco Bell
03.2023 - 08.2024
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Set overall vision and provided team leadership.
Assembly Line Worker
Four Winns
02.2022 - 03.2023
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Followed protocols to enhance protection and maintain safe work environment.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Assisted quality assurance by inspecting items and removing defective parts.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
Crew Member
Taco Bell
08.2015 - 01.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
GED -
Myged.com
Cadillac, MI07.2024
Skills
- Team motivation
- Workplace Safety
- Employee Training
- Policy Enforcement
- Cash Handling
- Energetic and Enthusiastic
- Opening and closing procedures
- Punctual and Reliable
- Team Development
- Delegating Work
- Assembly and production
- Hand and power tools
- Production lines
- Repetitive Work
Timeline
Shift Lead Manager
Taco Bell
03.2023 - 08.2024
Assembly Line Worker
Four Winns
02.2022 - 03.2023
Crew Member
Taco Bell
08.2015 - 01.2022
GED -
Myged.com
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