Kaitlyn Moorman
Belleville,PA
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Customer Service Cashier
Nittney, Mintmart
, PA
2022.12 - 2023.05
- Greeted customers and provided friendly customer service.
- Assisted customers with locating merchandise within the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Operated cash registers to process payments for goods and services.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Greeted customers and responded to informational requests.
- Addressed customer questions and concerns regarding products and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Welcomed customers, offering assistance to help find store items.
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
- Processed customer payments quickly and returned exact change and receipts.
- Scanned items and checked pricing on cash register for accuracy.
- Checked personal identifications during alcohol and tobacco sales.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Dietary Aide
Valley view retirement center
Belleville, PA
2022.06 - 2022.10
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Maintained a safe working environment by following all safety protocols.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Set up trays for patients upon request.
- Checked temperatures of hot food before serving it to patients and residents.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Prepared and served meals according to dietary guidelines.
- Delivered meals to residents and patients in their rooms when requested.
- Ensured that all food was prepared according to established health standards.
- Stocked supplies in dining areas as needed.
- Provided assistance with meal setup, serving, and clean up as needed.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Cleaned and sanitized kitchen equipment and surfaces.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Stocked food and other supplies for main kitchen and units.
- Served food and beverage items to residents, meeting therapeutic diets.
- Served specific meals to patients with special dietary needs.
- Cleaned and maintained dining room during and after each meal service.
- Set up trays and food service carts to deliver food to residents.
- Engaged with residents to provide positive and enriching experiences.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Refilled condiments, napkins and server workstations.
Assembly Line Production Worker
ACPI
Thompsontown, PA
2020.09 - 2021.06
- Followed detailed instructions on blueprints and schematics during assembly processes.
- Assisted in training new employees on assembly line processes and procedures.
- Organized production line equipment and materials for assembly tasks.
- Replaced worn or damaged parts within machines using hand tools when necessary.
- Rotated through various positions on the assembly line as needed by management.
- Ensured that all safety regulations were followed at all times while operating machinery.
- Cleaned tools, equipment, and workstations as needed throughout shift.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Placed products in equipment or on work surfaces for further processing, inspecting or wrapping.
- Built and packaged products to comply with multiple work orders and deadlines.
- Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
- Packed finished products and prepared for shipment.
- Packaged products and double-checked package labels for accuracy.
Paint Sprayer
ACPI
Thompsontown, PA
2018.07 - 2018.11
- Ensured that work area was clean, organized and free from any hazardous materials.
- Trained new employees in the use of painting tools, techniques, safety protocols.
- Communicated effectively with co-workers regarding job progress and completion times.
- Identified potential problems before they occurred by inspecting equipment regularly.
- Monitored inventory levels for paint supplies and notified supervisor when stock was low.
- Applied primer, sealer and other coatings using airless spray guns.
- Worked collaboratively with other team members to complete projects efficiently.
- Smoothed and finished surfaces on walls, trim and cabinetry.
- Cleaned and smoothed surfaces prior to painting.
- Sprayed prepared surfaces with specified amounts of primers and finish coatings.
- Spread undercoats and finish materials using rollers and spray equipment.
- Applied paints, sealers and solvents to plaster, sheetrock, concrete and wood.
Line Packer
Trinity Plastics
Lewistown, PA
2016.11 - 2017.01
- Labeled containers with identifying information using labels, markers and other labeling equipment.
- Monitored inventory levels of supplies such as cardboard boxes, tape, bubble wrap, ensuring adequate stock is available when needed.
- Weighed items to determine correct shipment size and weight requirements.
- Operated automated box-filling machines in order to package products quickly and efficiently.
- Stacked finished product onto pallets for storage or distribution.
- Collaborated with team members on assembly line tasks such as sealing packages, affixing labels, stacking boxes.
- Measured, weighed and counted products and materials.
- Recorded product, packaging and order information on forms and records.
- Remove completed or defective products or materials, placing on conveyors or loading docks.
Housekeeping
Quality Inn
Burnham, PA
2016.04 - 2016.05
- Performed light housekeeping tasks including changing bed linens when necessary.
- Performed wall washing, vacuuming, dusting and other housekeeping tasks.
- Performed light housekeeping tasks including laundry, dusting and vacuuming.
- Performed general housekeeping duties including sweeping, mopping, dusting.
- Organized, scheduled and coordinated daily work assignments for housekeeping personnel.
- Stocked housekeeping carts with supplies before each shift.
- Responded promptly to customer requests regarding housekeeping needs.
- Maintained a safe working environment through regular housekeeping activities.
- Completed housekeeping tasks on equipment, quarters and job site.
- Managed supply restocking, display arrangements and general housekeeping.
Housekeeping
Days Inn Hotel
Eagan, MN
2015.01 - 2015.08
- Performed light housekeeping tasks including changing bed linens when necessary.
- Investigated customer complaints regarding housekeeping services promptly.
- Performed housekeeping duties such as laundry, dusting, mopping floors.
- Performed wall washing, vacuuming, dusting and other housekeeping tasks.
- Coordinated with housekeeping staff regarding cleaning schedules for occupied rooms.
- Assisted housekeeping staff with cleaning rooms when needed.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Organized supplies for efficient distribution among housekeeping personnel.
- Stocked housekeeping carts with supplies before each shift.
- Assisted guests with requests related to housekeeping services.
- Carried out daily housekeeping duties including vacuuming floors, dusting shelves.
- Managed supply restocking, display arrangements and general housekeeping.
Customer Service Cashier
Taco Bell
Eagan, MN
2011.06 - 2011.10
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Operated cash registers to process payments for goods and services.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Processed credit card transactions accurately and efficiently.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Customer Service Cashier
McDonald’s
Burnsville, Minnesota
2009.12 - 2010.01
- Provided excellent customer service by helping customers locate items they were looking for.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Education
High School Diploma -
Burnsville High School
Burnsville, MN2011-06
Skills
- Customer Service
- Cash Handling
- Customer Satisfaction
Timeline
Customer Service Cashier
Nittney, Mintmart
2022.12 - 2023.05
Dietary Aide
Valley view retirement center
2022.06 - 2022.10
Assembly Line Production Worker
ACPI
2020.09 - 2021.06
Paint Sprayer
ACPI
2018.07 - 2018.11
Line Packer
Trinity Plastics
2016.11 - 2017.01
Housekeeping
Quality Inn
2016.04 - 2016.05
Housekeeping
Days Inn Hotel
2015.01 - 2015.08
Customer Service Cashier
Taco Bell
2011.06 - 2011.10
Customer Service Cashier
McDonald’s
2009.12 - 2010.01
High School Diploma -
Burnsville High School