Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kaitlyn Nakamura

Naperville,IL

Summary

Motivated professional with experience in customer service, marketing, and administrative support, transitioning from a criminal justice and criminology background to a more creative career path. Skilled in communication, relationship-building, and visual storytelling, with experience working in both in-person and remote environments. Passionate about branding, aesthetics, and strategic problem-solving. I am excited to explore new opportunities that allow me to combine creativity with strong organizational and people skills.

Overview

3
3
years of professional experience

Work History

Front Desk Assistant at a Daycare

Adler Schools Inc
01.2023 - 05.2024
  • Developed and executed marketing strategies to promote daycare services in person and remotely.
  • Conducted virtual and in-person tours for prospective parents, highlighting programs and facilities.
  • Managed inquiries via phone, email, and in-person interactions, providing detailed information on services, pricing, and policies.
  • Assisted parents with the enrollment process, ensuring a seamless experience through digital and in-person support
  • Build and maintain relationship relationships with current and prospective parents, adapting communication strategies based on remote or in-person needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Kept accounts in balance and ran daily reports to verify totals.

Daycare Teacher Assistant

Adler Schools Inc
05.2021 - 05.2022
  • Educational Activities: Assist in all aspects of program planning implementation within the guidelines of the philosophy of PICs
  • Summer Camp program, follow developmentally appropriate practices and Department of Public Welfare (DPW) regulations.
  • Physical Environment: Assist the teaching team in creating a physical space that maximizes the independence of children, provides a safe and stimulating environment, enables effective use of space, and provides an attractive and welcoming environment by Organizing classroom space in a functional, clean, neat and beautiful way that encourages children to use materials as independently as is appropriate.
  • Health, Safety & Nutrition: Enforce safety rules, intervene when children may injure themselves or others, and promptly alert the teaching team to any injury involving children or staff. Practice infection control principles (proper hand-washing, cleaning and sanitizing toys, tables, etc.).
  • Developed strong relationships with parents through regular communication about their child's progress and needs.
  • Enhanced children''s emotional development through empathetic communication and active listening techniques.

Education

Some College (No Degree) - Criminal Justice & Criminology

Loyola University of Chicago
Chicago, IL
05-2027

Some College (No Degree) - Criminal Justice & Pre-Law

University of Arizona
Tucson, AZ
12-2024

High School Diploma -

Neuqua Valley High School
Naperville, IL
05-2023

Skills

  • Adaptability
  • Problem-solving skills
  • Time management
  • Creativity
  • Critical Thinking
  • Organizational skills
  • Communication & Public Speaking
  • Sales & Client Relations
  • Customer service
  • Marketing & Promotion
  • Remote Work
  • Childcare & Safety

Accomplishments

Professional Accomplishments

Promoted from Daycare Teacher to Front desk Assistant due to hard work, dedication, and a strong drive to contribute to the team's success. I gained valuable experience in customer service, marketing, and administrative tasks in this new role.

Personal growth accomplishment

I decided to pursue my passion for fashion and photography, recognizing that my true interests lie in creative fields rather than traditional academic paths. Although I’m not currently in fashion school, I’ve already started building a portfolio, styling clothes, and researching fashion schools to continue my education. My love for capturing moments through a lens and appreciating the beauty of the world fuels my drive to transition into a career that aligns with my passion.

Academic accomplishments

I studied diligently at the University of Arizona and developed a strong work ethic. After transferring to Loyola, my dedication paid off when I was offered a Dean's Scholarship, recognizing my academic achievements and commitment to excellence.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Assistant at a Daycare

Adler Schools Inc
01.2023 - 05.2024

Daycare Teacher Assistant

Adler Schools Inc
05.2021 - 05.2022

Some College (No Degree) - Criminal Justice & Criminology

Loyola University of Chicago

Some College (No Degree) - Criminal Justice & Pre-Law

University of Arizona

High School Diploma -

Neuqua Valley High School
Kaitlyn Nakamura