Hi, I’m
Kaitlyn Phee
Appleton,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate applicant eager to secure entry-level journalism position.
Overview
5
years of professional experience
Work History
HEAT VBC
Team and Membership Coordinator
10.2022 - Current
Job overview
- Maintained membership database, ensuring that all information was current and accurate.
- Investigated and resolved inquiries and complaints quickly.
- Provided information regarding membership status, club opportunities, and expectations
- Developed club webpages, including team and player information and rosters
- Effectively communicated with parents and players, as well as relayed needs and information between club directors and player's families
Appleton Airport Gift Shop
Cashier
06.2022 - Current
Job overview
- Providing meaningful customer service by striking up conversation with customers, guiding them through the store and helping them find what they need, as well as recommending items for a better flight and helping them navigate the airport
- Ringing up customers and handling cash
- Ensuring neatness in the store by folding clothes, arranging out of place items, and rearranging items for better visual appearance
- Restocking the store, taking inventory, and pricing and stickering new items
- One man opens and closes, with tasks including counting cash, setting up/shutting down the POS, setting up/breaking down various parts of the store, and more
Starbucks
Barista
05.2021 - 10.2022
Job overview
- Creating and memorizing numerous recipes to prepare beverages without fault, as well as preparing food, all in a timely manner.
- Greeting customers in the lobby and in the drive thru with excellent customer service by striking up meaningful conversations to make them feel welcome or recommending a drink they might like.
- Handling cash and maintaining drive thru times while making sure customers feel welcomed, and controlled line and crowd with quick, efficient service.
- Multitasking various tasks throughout the store and keeping a cool head in a high pressure environment.
HEAT VBC
Assistant Coach
10.2020 - 05.2022
Job overview
- Developed and implemented practice plans and training drills to improve team cohesiveness and performance
- Organized team bonding activities and worked with clubs in the area to plan scrimmage opportunities
- Promoted good sportsmanship with competing teams on- and off-field.
- Advised head coach on discipline, performance, and other decision-making areas.
- Provided individual feedback for players in order to improve skill, technique, sportsmanship, and leadership skills, as well as encouraged and motivated the team as a whole
Artistic Designers Salon
Receptionist
11.2019 - 08.2020
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression, as well as cleaned up after the stylists in between clients
- Maintained schedules and confirmed appointments, communicated with clients and updated client records.
- Professionally answered telephone and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
Education
Saint Norbert CollegeDe Pere, WI
Bachelor of Arts from English; Communication And Media Studies
05.2026
University Overview
- Trustee Distinguished Scholarship Recipient
- Pinky Swear Pack Member
- Fundraising Chair and Member of BUD Social Group
- Emerging Leaders Program Member
- Eco Club Member
Skills
- Customer Relations
- Business Networking and Communications
- Web Applications
- Motivational Leadership
- Writing and Audience Engagement
- Critical Thinking
- Administering Social Media Accounts
Additional Interests
SPORTS
- Proficient knowledge in regards to NFL, MLB, and NHL
- Experience as a coach and and interest in local youth sports
SOCIAL JUSTICE
- Interest in social justice issues prevalent in media today, and in sharing this knowledge with others to raise awareness
- Participation in activities that will promote change
Timeline
Team and Membership Coordinator
HEAT VBC
10.2022 - Current
Cashier
Appleton Airport Gift Shop
06.2022 - Current
Barista
Starbucks
05.2021 - 10.2022
Assistant Coach
HEAT VBC
10.2020 - 05.2022
Receptionist
Artistic Designers Salon
11.2019 - 08.2020
Saint Norbert College
Bachelor of Arts from English; Communication And Media Studies
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