Kaitlyn Plunkett
Enterprise,AL
Summary
Adaptable leader with a versatile background in family support and customer-facing roles. Known for strong critical thinking and attention to detail, contributing to efficient operations and enhanced emotional support within the community. Ready to leverage expertise to drive customer satisfaction and operational success.
Overview
11
11
years of professional experience
Work History
Stay at Home Parent
Military
05.2021 - Current
- Organized daily schedules and activities to maintain structured environment for children.
- Developed effective communication strategies to enhance family collaboration and emotional support.
- Created a supportive network with other military families to share resources and experiences.
- Managed household budgeting and resource allocation to ensure financial stability.
Invoice Analyst
Staffing Agency
12.2019 - 04.2020
- Analyzed invoice discrepancies to ensure accurate billing and timely resolution.
- Collaborated with cross-functional teams to streamline invoicing processes and enhance accuracy.
- Demonstrated strong attention to detail, consistently identifying and correcting errors before final invoice submission.
- Managed high volume of invoices through effective prioritization, organization, and time management skills.
Bank Teller
Community Bank & Trust
05.2019 - 11.2019
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Assisted clients with account inquiries, providing prompt and knowledgeable support to enhance customer satisfaction.
- Maintained cash drawer integrity, performing regular audits to minimize discrepancies and uphold accountability.
- Collaborated with team members to streamline workflow processes, improving service delivery times for customers.
Receptionist
Heads Up Salon
01.2016 - 03.2019
- Managed front desk operations, ensuring seamless guest check-in and appointment scheduling.
- Assisted clients with product inquiries, enhancing customer satisfaction through personalized service.
- Coordinated stylist schedules, optimizing workflow and minimizing appointment conflicts.
- Maintained cleanliness and organization of reception area, contributing to a welcoming environment.
Education
Cosmetology
Aveda Institute
05-2021
Estthetician - Esthetics
Makana Wellness Esthetics Academy
02-2024
High School Diploma -
Harpeth High School
05-2015
Skills
- Customer service
- Critical thinking
- Relationship building
- Computer proficiency
- Payment processing
- Scheduling
- Product knowledge
- Appointment scheduling
- Data entry
Timeline
Stay at Home Parent
Military
05.2021 - Current
Invoice Analyst
Staffing Agency
12.2019 - 04.2020
Bank Teller
Community Bank & Trust
05.2019 - 11.2019
Receptionist
Heads Up Salon
01.2016 - 03.2019
Cosmetology
Aveda Institute
Estthetician - Esthetics
Makana Wellness Esthetics Academy
High School Diploma -
Harpeth High School