Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kaitlyn Robbins

La Quinta,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Cocktail Server

Morgan's In the Desert
La Quinta, CA
09.2022 - Current
  • Presented menus and answered questions regarding items.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Maintained confidentiality of guest information and payment transactions.
  • Created and maintained a welcoming atmosphere for all guests.

Restaurant Hostess

Islands Restaurants
Palm Desert, CA
05.2021 - 10.2022
  • Verified accuracy of orders before delivering them to customers' tables.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Greeted guests and gathered information to seat groups or place on waitlist.

Education

High School Diploma -

Palm Desert High School
Palm Desert, CA
05-2019

Skills

  • Menu presentation
  • Strong teamwork
  • Multitasking and organization
  • Telephone reception
  • Strong interpersonal skills
  • Task prioritization
  • Detail-oriented
  • Team player mentality
  • Professional appearance
  • Workflow optimization
  • Front of house organization
  • Customer engagement
  • Effective time management
  • Hospitality and accommodation
  • Honest and Ethical

Languages

English
Professional

Timeline

Cocktail Server

Morgan's In the Desert
09.2022 - Current

Restaurant Hostess

Islands Restaurants
05.2021 - 10.2022

High School Diploma -

Palm Desert High School

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Kaitlyn Robbins