Kaitlyn Rose
Battle Ground,Washington
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Outside Sales Representative
Oldcastle BuildingEnvelope
04.2023 - Current
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels.
- Negotiated pricing and contracts with clients to maintain profitable sales.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
Door Coordinator
Oldcastle BuildingEnvelope
11.2020 - 04.2023
- Estimation of custom doors according to client specifications, bringing their visions to life while adhering to structural requirements and building codes.
- Coordinated with vendors to procure high-quality materials at competitive prices.
- Maintained clear communication with clients throughout projects, following through from estimation to delivery.
- Reviewed project plans and specifications.
Customer Service Representative
Oldcastle BuildingEnvelope
08.2019 - 11.2020
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
- Trained new staff on operating procedures and product offerings.
- Increased efficiency and team productivity by promoting operational best practices.
Education
High School Diploma -
Prairie High School
Battle Ground, WA06.2018
Skills
- Client Relationship Development
- Competitor Research and Analysis
- Territory Development
- Team Leadership
- Microsoft Excel
- Data Entry
Timeline
Outside Sales Representative
Oldcastle BuildingEnvelope
04.2023 - Current
Door Coordinator
Oldcastle BuildingEnvelope
11.2020 - 04.2023
Customer Service Representative
Oldcastle BuildingEnvelope
08.2019 - 11.2020
High School Diploma -
Prairie High School
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