Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Rothman

Windsor,CO

Summary

Hardworking and motivated with 2 years of experience and record of success in food/social industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

5
5
years of professional experience

Work History

Manager

Diary Queen
Windsor , CO
07.2021 - Current
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.

Volunteer

The Ranch Events Complex
Windsor , CO
06.2019 - 06.2019
  • Communicated with children to provide comfort, encouragement and positive reinforcement.
  • Managed the daily operations of monitors and ensured proper functioning.

Education

High School Diploma -

Windsor High School
Windsor
05-2033

Skills

  • Staff Development
  • Policy Implementation
  • Performance Management
  • Workforce Management
  • Time Management

Timeline

Manager

Diary Queen
07.2021 - Current

Volunteer

The Ranch Events Complex
06.2019 - 06.2019

High School Diploma -

Windsor High School

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Kaitlyn Rothman