Kaitlyn Self
Del Rio,TN
Summary
Dedicated Certified Pharmacy Technician with extensive experience at Walgreens, excelling in data entry and customer service. Proven ability to enhance patient care through accurate prescription filling and effective problem-solving. Committed to compliance with HIPAA regulations and pharmacy laws, while implementing waste reduction strategies that improved operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walgreens
09.2021 - 12.2024
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles..
Education
Bachelor of Science - Nursing
Lincoln Memorial University
Knoxville, TN12-2025
Associate of Science - Health Science
Walter State Community College
Greenville, TN12-2022
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- HIPAA regulations
- Drug storage procedures
- Pharmacy law compliance
- Time management
- Multitasking and organization
- OTC recommendations
Certification
- CPhT - Certified Pharmacy Technician
- CPT - Certified PhleboPhlebotomy Technician
Timeline
Certified Pharmacy Technician
Walgreens
09.2021 - 12.2024
Bachelor of Science - Nursing
Lincoln Memorial University
Associate of Science - Health Science
Walter State Community College
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