Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Kaitlyn Snowden
Summary
Overview
3
years of professional experience
1
Certification
Work History
HEB Grocery Store
Cashier
08.2022 - Current
Job overview
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Upsold additional products and services to customers, increasing revenue.
Elgin Recreation Center
Front Desk Staff Member
01.2022 - Current
Job overview
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins, and check-outs.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Trained staff members on conducting events and following safety procedures.
- Sold memberships and day passes to new customers.
- Performed light custodial duties to provide clean and inviting facilities.
Luigi's Italian Restaurant
Server
08.2021 - 12.2021
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Answered customer questions about hours, seating, and menu information.
City Of Elgin
Lifeguard
04.2021 - 08.2021
Job overview
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Responded to patron incidents in a professional and timely manner.
- Attentively monitored swimmers to identify distress.
Education
Elgin High SchoolElgin, TX
High School Diploma
05.2024
University Overview
Skills
- Drawer Balancing
- POS Systems
- Cash Register Operation
- Activity Coordination
- Guest Engagement
- Product and Service Sales
- First Aid
- Safety Oversight
- Customer Service
Accomplishments
Accomplishments
- Top 25% of class
- Completed 4 AP classes
- Achieved 100% hospitality rate at HEB
- Trained and mentored 3 employees at Elgin Recreation Center
- Collaborated with a team of 6 in the development of Summer Programs at Elgin Recreation Center
Certification
Texas Food Handlers License
Hobbies
Hobbies
I love to participate in local city events, engage with people in my community, and build connections. I also partake in yoga, cooking, and reading.
Timeline
Cashier
HEB Grocery Store
08.2022 - Current
Front Desk Staff Member
Elgin Recreation Center
01.2022 - Current
Server
Luigi's Italian Restaurant
08.2021 - 12.2021
Lifeguard
City Of Elgin
04.2021 - 08.2021
Elgin High School
High School Diploma
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