Kaitlyn Visser
Lake Ariel,PA
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Hamlin Family Health Center
05.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Counter Server
Palermos
11.2021 - 08.2023
- Managed multiple tasks in high-volume environment.
- Greeted all guests upon arrival and offered immediate assistance.
- Processed cash, debit and credit card payments.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Restocked counter supplies, condiments, napkins and silverware.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Took and processed over customer orders.
- Helped customers choose items based on menu options, dietary needs and preferences.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Demonstrated knowledge and applied proper food handling standards.
- Reconciled cash drawer and corrected any errors.
Lifeguard
Wallenpaupack Lake Estates
06.2017 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Education
Associate Of Science - Health Sciences
New York City College of Technology of The City University of New York
Brooklyn, NY06.2023
Skills
- Insurance Verification
- HIPAA Compliance
- Medical Charting
- First Aid
- Swim Instruction
- Emergency Response
- Water Sampling
- Patron Support
- Safety Training
- Pool Operations
- Swimming Lessons
- Team Collaboration
- Lifeguard Operations
- CPR Certified
- Time management
- Leadership qualities
- Patient Scheduling
- Appointment Setting
- HIPAA Guidelines
- Front Desk Operations
- Excellent Work Ethic
- Customer Service
- Sales Expertise
- Cleaning and Sanitization
- POS System Operation
- Positive Attitude
- Time Management
- Team Player
Accomplishments
Deans List
Certificate in Bloodborne Pathogens
Certificate in Infectious Disease
Certification
Bloodborne Pathogens and Infectious Diseases
Timeline
Medical Receptionist
Hamlin Family Health Center
05.2023 - Current
Counter Server
Palermos
11.2021 - 08.2023
Lifeguard
Wallenpaupack Lake Estates
06.2017 - 08.2022
Associate Of Science - Health Sciences
New York City College of Technology of The City University of New York
Bloodborne Pathogens and Infectious Diseases