Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Talent Acquisition Specialist
Worlds of Fun
Kansas City, MO
02.2022 - Current
Post job openings on various job boards, social media sites, and other resources.
Develops and maintains relationships with hiring managers to understand their talent needs.
Research and identified potential candidates for open positions.
Conduct initial phone screens of potential candidates.
Assist in the development of recruiting strategies to attract qualified applicants.
Maintain applicant tracking system records and updated candidate information as needed.
Prepare offer letters for successful candidates.
Provide guidance to new hires throughout onboarding process.
Attend career fairs, networking events, and other recruiting activities to source potential candidates.
Coordinat volunteers for special events to maximize efficiency and achieve desired outcomes.
Create and organize training programs for volunteers.
Manager
Rink Ratz
Blue Springs, MO
08.2015 - 01.2024
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored and trained team members in order to improve their job performance.
Create and update employee handbooks, guidelines, and attendance policies. Conducted meetings with staff to discuss new or updated policies and identify areas of improvement.
Check in parties and general admissions. Assist in the snack bar by taking orders and completing orders. Maintain a safe skating floor.
Complete accident reports and pulling video footage.
Complete cleaning check list after each session.
Games Supervisor
World of Fun
Kansas City, MO
03.2014 - 12.2019
Supervised and trained staff on game operations, customer service, and safety procedures.
Audited cash tills during shift and collected cash boxes at the end of each shift.
Assisted in setting up promotional displays for games products.
Managed inventory of gaming supplies such such as darts, rings, and prizes.
Promoted positive guest relations by resolving disputes quickly and offering complimentary services.
Operations Supervisor for Worlds of Fun Security at Worlds Of Fun And Oceans Of FunOperations Supervisor for Worlds of Fun Security at Worlds Of Fun And Oceans Of Fun