Kaitlyn Wayman
Parrish,FL
Summary
Knowledgeable in Social Media, experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
8
8
years of professional experience
Work History
Restaurant Server
The Greyson
05.2023 - Current
- Cultivated warm relationships with regular customers.
- Worked with Toast system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
Supervisor
Bayside Pet Resort And Spa
10.2015 - 04.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
Education
Bachelor of Science - Business Management
University of South Florida
Tampa, FL12.2023
Associate of Arts -
State College of Florida, Manatee-Sarasota
Bradenton, FL05.2020
Skills
- Communication
- Time-Management
- Teamwork
- Organization
- Customer Service
Timeline
Restaurant Server
The Greyson
05.2023 - Current
Supervisor
Bayside Pet Resort And Spa
10.2015 - 04.2023
Bachelor of Science - Business Management
University of South Florida
Associate of Arts -
State College of Florida, Manatee-Sarasota
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