- Crafting and DIY Projects
- Strategy Games
- Coding and Programming
- Reading
- Watching Movies and TV Shows
Kaitlyn Wigington
Tyler,TX
Summary
Dynamic server with a strong work ethic and exceptional customer service skills honed at The Jalapeno Tree. Expert in cash handling and guest engagement, I consistently enhanced customer satisfaction through personalized service and effective complaint resolution, fostering lasting relationships and ensuring a positive dining experience.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
The Jalapeno Tree
05.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Big Sandy High School
Big Sandy, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Team collaboration
Interests
Timeline
Server
The Jalapeno Tree
05.2021 - Current
Big Sandy High School
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