ANGELA JACKSON
Oklahoma City,OK
Summary
Data entry specialist adept at maintaining databases as well as creating effective organizational and filing systems. Able to handle confidential information and identify areas for system improvement with ease.
Overview
25
25
years of professional experience
Work History
CARD FRAUD ANALYST
TFUC, ROBERTHALF TEMP
08.2022 - 11.2022
- Provide member services for ATM, check card and credit cardholders regarding fraudulent card activity by responding to member inquires
- Identify and analyze potential risk for card fraud in order to mitigate losses
- Maintain awareness of fraud trends and recommend methods to minimize potential fraud.
GRANT ADMINISTRATOR
GALT/DHS
03.2022 - 06.2022
- Handled incoming telephone calls regarding child care applications
- Maintained approval processes for in home and center childcare providers
- Handled incoming and outgoing correspondence.
LICENSING ADMINISTRATOR
GALT/DPS
07.2021 - 12.2021
- Conducted driver’s license interviews and examinations
- Determined eligibility and qualification for Oklahoma driver’s license and Oklahoma State ID’s
- Reviewed required actions to issue or deny driving privileges
- Issued temporary and permanent ID’s.
HIM DOCUMENT IMAGING TECHNICIAN
OU AT THE GARRISON TOWER
03.2021 - 06.2021
- Met with the HSC courier to receive and account for all totes/containers delivered
- Unpacked all totes, sorted and measured records according to protocol procedures
- Prepared medical documents prior to scanning according to policies and procedures
- Which includes but is not limited to: Removing staples, repairing tears, removing duplicate copies, identifying electronically fed documents with no handwriting on them, placing like forms in reverse chronological order, ensuring patient identifiers are present on all pages, including front and back
- Ensure all documents belong to the same patient/accounts.
PATIENT ACCESS REP/SCANNER
MERCY FAMILY MEDICINE I-35
01.2017 - 01.2020
- Scanned in document reports for upcoming patient appointments, such as Mammograms, Bone Density, Lab results, Office Visits reports, etc
- Assisted with other department areas as needed.
IMAGING CLERK
ADDISON GROUP/AMERICAN FIDELITY
01.2016 - 01.2017
- Transferred paper documents into electronic files
- Duties also include gathering paper files, scanning and uploading the images into the database, organizing the files for easy retrieval, informing internal and external clients of files that had been stored and sending out electronic copies via email as required.
SR. PATIENT REP, PAYMENT POSTER, CHARGE ENTRY
OU MEDICAL CENTER
01.1998 - 01.2016
- Pulled x-ray orders from EMR and input them into the Meditech System
- Scanned documents using FOS –Scanning Electronic Medical Records (EMR)
- Updated demographics and insurance information as needed
- Assisted in departments as directed and needed.
Education
GENERAL STUDIES -
ROSE STATE COLLEGE
GENERAL STUDIES -
OKLAHOMA CITY COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
NORTHWEST CLASSEN HIGH SCHOOL
05.1989
Skills
- 70 WPM
- 10 key by touch
- Customer Service and Telephone Etiquette
- Alpha and Numeric System Filing
- Microsoft Office
- Use of IDX (Computerized Collection System), Meditech, EMR, FOS – Scanning Electronic
References
- Sherry Youngblood- Boss, 405-543-5846
- Bonnie Wilkerson- Boss, 405-202-5380
- Dochele Pope- Friend, 405-312-4916
- Brandy Warrior- Co-Worker, 405-503-9956
Timeline
CARD FRAUD ANALYST
TFUC, ROBERTHALF TEMP
08.2022 - 11.2022
GRANT ADMINISTRATOR
GALT/DHS
03.2022 - 06.2022
LICENSING ADMINISTRATOR
GALT/DPS
07.2021 - 12.2021
HIM DOCUMENT IMAGING TECHNICIAN
OU AT THE GARRISON TOWER
03.2021 - 06.2021
PATIENT ACCESS REP/SCANNER
MERCY FAMILY MEDICINE I-35
01.2017 - 01.2020
IMAGING CLERK
ADDISON GROUP/AMERICAN FIDELITY
01.2016 - 01.2017
SR. PATIENT REP, PAYMENT POSTER, CHARGE ENTRY
OU MEDICAL CENTER
01.1998 - 01.2016
GENERAL STUDIES -
ROSE STATE COLLEGE
GENERAL STUDIES -
OKLAHOMA CITY COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
NORTHWEST CLASSEN HIGH SCHOOL
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