Kaitlyn Wright
Kettering,OH
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Kettering, OH
09.2024 - Current
- Resolved customer complaints in a timely manner.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Trained new employees on company policies and procedures.
- Assisted upper management with daily operations to meet standards of service and quality.
- Completed opening and closing duties to facilitate business operations.
Crew Member
Raising Cane's
Beavercreek, OH
04.2022 - 09.2024
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Maintained an organized work area to ensure efficient operations.
- Adhered to health department regulations regarding food handling procedures.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Wiped down tables and equipment, swept and refilled stock.
- Presented orders to guests within anticipated service times.
Produce Clerk
Kroger
Centerville, OH
12.2019 - 12.2021
- Kept accurate records of inventory levels and restocked as needed.
- Utilized shrink wrap machine for wrapping products properly.
- Rotated produce items to ensure freshness.
- Weighed, labeled, priced, and packaged produce items for sale.
- Informed customers about various types of produce available.
- Assisted customers with product selection and answered questions regarding nutritional value or storage tips.
- Checked for quality, ripeness, and overall condition of products before stocking shelves.
- Monitored temperature logs for refrigerators and freezers.
- Replenished display cases as necessary throughout the day.
- Followed established food safety guidelines when handling perishables such as fruits and vegetables.
- Assisted other departments within the store when needed.
- Received and stocked incoming produce shipments.
- Educated customers on produce storage and preparation techniques to enhance their shopping experience.
Education
Some College (No Degree) - Psychology
Sinclair Community College
Dayton, OHSkills
- Cash handling
- Employee training
- Customer service
- Safety compliance
- Inventory management
- Time management
- Problem solving
- Process improvement
Timeline
Shift Supervisor
CVS Pharmacy
09.2024 - Current
Crew Member
Raising Cane's
04.2022 - 09.2024
Produce Clerk
Kroger
12.2019 - 12.2021
Some College (No Degree) - Psychology
Sinclair Community College