Kaitlyn Young
Spring,Texas
Summary
Leveraged extensive background in communication and customer service to enhance client interactions and satisfaction.
Overview
9
9
years of professional experience
Work History
Waitress Trainer
Republic Grille
Spring, TX
11.2025 - 12.2026
- Trained new waitstaff on menu details, service techniques, and customer interaction skills.
- Created training resources to improve comprehension of restaurant operations and standards.
- Performed staff evaluations to offer constructive feedback and support professional growth.
- Applied best practices for effective table management and streamlined workflow.
Waitress
The Refuge steakhouse
The Woodlands
05.2024 - 11.2025
- Responsible for providing excellent customer service and creating a fun, happy environment for my customers also accommodating any problems that happen to arise in a friendly manner to ensure a wonderful positive dining experience.
- This includes greeting and seating guest and accommodating to any seating arrangements the guest make ask for, as well as taking orders and providing menu recommendations, handling payments at the end of the service, and always making sure everything is in a clean sanitary order.
Waitress
Craft Bar and Grille
Spring, TX
03.2021 - 04.2024
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Managed multiple tables efficiently during peak hours, enhancing overall dining experience.
- Trained new staff on menu knowledge and service protocols to maintain high standards.
- Collaborated with kitchen staff to ensure seamless communication regarding special requests and dietary restrictions.
Waitress
Cotton Patch Cafe
Spring, TX
01.2018 - 05.2020
- Assisted customers with inquiries to facilitate prompt and accurate order fulfillment.
- Supported efficient table management during busy service times to improve guest satisfaction.
- Aided in onboarding new employees by sharing knowledge of menu items and service standards.
- Coordinated with kitchen staff to communicate special requests and accommodate dietary needs.
Education
Diploma - undefined
Klein Collins Highschool
Spring06.2020
Skills
- Facilitated decision-making processes by utilizing analytical skills
- Championed critical thinking initiatives to overcome challenges
- Streamlined time management practices to enhance operational efficiency
- Demonstrated rapid adaptability to new information and skills
- Leveraged advanced computer skills to support projects
- Cultivated teamwork by fostering collaboration and mutual support
- Thrived in high-pressure environments, delivering consistent results
- Executed effective time management strategies to meet project deadlines
- Articulated ideas clearly and persuasively to various stakeholders
- Delivered exemplary customer service, enhancing client satisfaction
Timeline
Waitress Trainer
Republic Grille
11.2025 - 12.2026
Waitress
The Refuge steakhouse
05.2024 - 11.2025
Waitress
Craft Bar and Grille
03.2021 - 04.2024
Waitress
Cotton Patch Cafe
01.2018 - 05.2020
Diploma - undefined
Klein Collins Highschool