Kaitlyn Martin
Tucson,United States
Summary
Knowledgeable medical assistant with extensive background in providing exceptional administrative support in medical settings. Adept at streamlining appointment scheduling and patient coordination, ensuring smooth and efficient operations. Demonstrated proficiency in managing electronic health records and delivering excellent patient service.
Overview
9
9
years of professional experience
Work History
Advanced Medical Support Assistant GS-6 Step 3
Southern Arizona VA Health Care System
10.2023 - Current
- Utilizes the medical record to enter information and research the needs of the patient as appropriate
- Evaluates patient information and clinic schedules to determine whether the patient requires an immediate appointment
- Use government systems to enter patient dental codes to ensure correct ADA is submitted for patients to receive appropriate dental care
- Verifying and updating demographics and insurance information (ICB)
Medical Support Assistant GS-5
Southern Arizona VA Health Care System
10.2022 - 10.2023
- Responsible for scheduling appointments, including interpretation and verifying provider orders in accordance with VHA national scheduling guidelines.
- Preparing charts for admissions from the emergency department, surgery, direct admits and transfers.
- Able to operate computerized programs and systems in order to enter, modify, and retrieve medical and patient information into/from our electronic health records.
- Ability to schedule medical appointments in a clinical setting. Able to work independently in the accomplishments of a wide variety of duties performing patient support work.
- Efficient in Word, Excel, Outlook and Teams
- Responsible for admitting, discharging and transferring patients.
- Ensures demographics are updated for each patient that is admitted into wards
Medical Biller/Coder
Sunbelt Medical
01.2021 - 10.2022
- Performing in depth A/R on Patients accounts
- Posting all payments from patients and insurance companies
- Customer service
- Creating and sending appeals/reconsiderations to insurance companies
- Coding procedures
- Billing insurances and following up on payments
- Applying recoupments
Medical Records/Data Entry
Assured Imaging
01.2020 - 11.2020
- Entering all data on patients current and recent mammograms
- Burning disks and pushing images to other facilities
- Customer service
- Tracking all information on patients
- Coding procedures
Damage Controlman
United States Navy
06.2017 - 11.2019
- Performed fire suppression activities at fire scenes.
- Lays and connects hoses, holds nozzles and directs water streams, raising and climbing, using pike poles, smoke ejectors and forcible entry tools.
- Trained over 500 members on board USS Abraham Lincoln in all Damage Control facets.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire as well as managed the division repair parts and supply of all things damage control ensuring the ship was 100 percent in all inventory and repair parts necessary to complete the task at hand.
- In charge of making sure all 10 Damage Control lockers inventory accumulating approximately 1 million dollars per locker were complete and ready for use at any time.
- In charge of purchasing and organizing all tools, repair parts and materials for a division of 20 people that maintained the entire ship's damage control equipment.
Education
High School Diploma -
Sahuaro High School
Tucson, AZAssociate in applied science - Health Care Administration
Pima Medical Institute
Tucson, AZ11.2021
Skills
- Conflict resolution techniques
- Patient communication
- Organizational growth
- Medical billing experience
Timeline
Advanced Medical Support Assistant GS-6 Step 3
Southern Arizona VA Health Care System
10.2023 - Current
Medical Support Assistant GS-5
Southern Arizona VA Health Care System
10.2022 - 10.2023
Medical Biller/Coder
Sunbelt Medical
01.2021 - 10.2022
Medical Records/Data Entry
Assured Imaging
01.2020 - 11.2020
Damage Controlman
United States Navy
06.2017 - 11.2019
High School Diploma -
Sahuaro High School
Associate in applied science - Health Care Administration
Pima Medical Institute