Kaitlynn Bunch
West Lafayette,IN
Summary
Dedicated cashier with great knowledge in customer service and training development. Proven ability to enhance customer experiences and train new team members, ensuring operational efficiency and satisfaction. Great communication skills and a hardworking attitude. Willing to accommodate and come in on days off with a strong work ethic.
Overview
4
4
years of professional experience
Work History
Cashier, Customer Service
Kohl's
Kokomo, IN
10.2025 - 08.2026
- Processed transactions efficiently using point of sale system.
- Operated cash registers to process payments for goods and services.
- Handled cash and credit transactions, ensuring meticulous attention to detail.
- Collected credit card and cash payments to complete transactions for customer orders.
- Maintained organized and clean checkout area to enhance customer convenience.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Welcomed customers at the entrance, creating a friendly atmosphere. and provided friendly customer service.
- Assisted customers with product inquiries, giving accurate information and support.
- Educated customers about ongoing promotions and loyalty programs, enhancing their shopping experience.
- Assisted customers with locating merchandise within the store.
- Answered incoming phone calls from customers, providing accurate information on product availability and store locations.
- Managed merchandise returns according to store policies and procedures.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Cashier, Trainer, Customer Service
McCord's Lava Wash
Kokomo, Indiana
06.2022 - 10.2025
- Trained new cashiers on register operations and customer service protocols to ensure consistent service quality.
- Developed training materials to improve cashier knowledge and streamline service processes.
- Processed payments promptly for customers to exceed productivity standards.
- Developed strategies for improving the speed and efficiency of checkout lines during peak hours.
- Oversaw daily cash handling procedures to ensure accuracy and compliance.
- Resolved customer complaints promptly, enhancing customer satisfaction and loyalty.
Education
High School Diploma -
Maconaquah High School
Bunker Hill, IN05-2026
Certificate of Technical Studies -
Ivy Tech College
Kokomo, IN05-2026
Skills
- Cash register operations
- Payment processing
- Cash processing
- Returns processing
- Customer service
- Customer relations
- Issue resolution
- Training development
- Collaborative teamwork
- Multitasking and organization
- Time management
- Communication skills
Timeline
Cashier, Customer Service
Kohl's
10.2025 - 08.2026
Cashier, Trainer, Customer Service
McCord's Lava Wash
06.2022 - 10.2025
High School Diploma -
Maconaquah High School
Certificate of Technical Studies -
Ivy Tech College