Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlynn Gallo

Farmingville,NY

Summary

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

3
3
years of professional experience

Work History

Medical Assistant

Optum
11.2021 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Medical Receptionist

Optum
11.2021 - Current
  • .Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Maintained current and accurate medical records for patients.
  • Met company metrics including but not limited to e-check in, mychart activation, insurance eligibility.

Education

Bachelor of Science - Criminal Justice

St. Joseph's University
Patchogue, NY
05-2018

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Phlebotomy
  • Reliable team player
  • Electronic health records

Timeline

Medical Assistant

Optum
11.2021 - Current

Medical Receptionist

Optum
11.2021 - Current

Bachelor of Science - Criminal Justice

St. Joseph's University

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Kaitlynn Gallo