Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlynn Haddock

Walkerton,IN

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

10
10
years of professional experience

Work History

Receptionist Administrator

Oak Knoll Veterinary Clinic
01.2023 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
  • Managed multi-line phone system, ensuring prompt and courteous service to callers.

Cashier and Service Desk

Meijer
Stevensville
04.2015 - 11.2017
  • Handling Money and other means of funds, Customer Service, Sales, Supervising lanes and making sure there are no issues, Refunding money and exchanging items

Cook 1

Four Winds Casino
New Buffalo
02.2015 - 04.2016
  • Able to correctly prep food, Making sure food is kept at safe temperature, Able to correctly dispose of unused food, Properly cleaning kitchen equipment, Customer Service, Able to follow directions to correctly cook food

Education

Business - Business Management

Bethel University
South Bend

Skills

  • Reception Management
  • File Organization
  • Multi-line phone operation
  • Appointment Setting
  • Payment Collection
  • Document scanning and digitization
  • Document Management
  • Appointment Scheduling
  • Client Relations
  • Calendar Management
  • Scheduling appointments
  • Administration and Operations
  • Customer Service Management
  • Office Management
  • Relationship Building
  • Scheduling and calendar management
  • Decision-Making

Timeline

Receptionist Administrator

Oak Knoll Veterinary Clinic
01.2023 - Current

Cashier and Service Desk

Meijer
04.2015 - 11.2017

Cook 1

Four Winds Casino
02.2015 - 04.2016

Business - Business Management

Bethel University
Kaitlynn Haddock