Kaitlynn Rodriguez
Starbucks
Tomball,TX
1
Language
1
Certification
4
years of professional experience
Highly motivated individual with 4 year experience in customer service and teamwork. Always dedicated to delivering outstanding customer service while maintaining a professional and strong leadership. Quick to learn and adapt to the environment, while also having notable time management skills.
Work History
Shift Supervisor
1 Year 10 Months- Helps develop a well and organized business while supervising others to ensure smooth workflow and exceptional customer service.
- Guarantees that every guest has an outstanding experience when visiting our coffeehouse, to enhance satisfaction and customer retention.
- Maintained workplace safety by enforcing strict compliance to policies and industry regulations.
- Ensured standards are being followed by staff to confirm health codes, store cleanliness, and standards are being met.
- Help implement training programs for new hires, therefore there’s a seamless integration into the team and have faster productivity contributions.
Associate Manager
2 Years 10 Months- Responsible for paperwork that helps with the organization of inventory within the store, to verify stock levels.
- Worked with other management to plan, create goals for staff and for the company.
- Ensured guest were always satisfied by delivering high-quality work.
- Offered hands on assistance to guest, assessing needs, and maintaining knowledge of consumer preferences.
- Supervised staff to maintain performance quality and service expectations.
- Monitored daily sales, and guaranteed cash was correctly deposited, as well as inputting digital tips.
Education
High School Diploma
Skills
Customer engagement
Leadership
Collaborative leadership
Teamwork
Adaptability
Bilingual
Inventory management
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Shift Supervisor
Starbucks
10.2024 - CurrentRead More
Associate Manager
Spring Creek BBQ
03.2022 - 01.2025Read More
Tomball Memorial High School
High School Diploma
Read More