Kaitlynn Thomason
Kansas City,MO
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
11
11
years of professional experience
Work History
Store Associate
Inn-N-Out
Colorado Springs, CO
04.2024 - 04.2025
- Demonstrated excellent customer service skills at all times.
- Addressed customer complaints in a professional manner.
- Ensured the cleanliness and tidiness of the store.
- Provided cash register operations and handled customer payments.
Server
Olive Garden Restaurant
Derby, KS
12.2020 - 09.2023
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Server
Applebee's Neighborhood Grill & Bar
Derby, KS
05.2019 - 12.2020
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Served food and beverages to patrons and immediately remedied issues with orders.
Server/Host
Olive Garden Restaurant
Branson, MO
03.2017 - 10.2018
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
Hostess/Busser
White River Fish House
Branson, MO
11.2015 - 03.2017
- Greeted guests warmly upon arrival, seating them promptly.
- Assisted in preparing the restaurant for opening and closing shifts.
- Maintained a clean and organized dining area.
- Assisted servers in bussing tables when needed during busy periods.
Sales Associate
Claire's Stores
Branson, MO
10.2014 - 09.2015
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
High School Diploma -
Branson High School
Branson, MO05-2016
Skills
- Customer service
- Sales support
- Employee training
- Attention to detail
- Upselling and cross selling
Accomplishments
- Received "pins" during my employment at Olive Garden for being a top server and always putting the guests needs first.
- Chosen to become a server at multiple establishments for training other employees.
Timeline
Store Associate
Inn-N-Out
04.2024 - 04.2025
Server
Olive Garden Restaurant
12.2020 - 09.2023
Server
Applebee's Neighborhood Grill & Bar
05.2019 - 12.2020
Server/Host
Olive Garden Restaurant
03.2017 - 10.2018
Hostess/Busser
White River Fish House
11.2015 - 03.2017
Sales Associate
Claire's Stores
10.2014 - 09.2015
High School Diploma -
Branson High School
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