Kaitlynne Bradford
Huntsville ,AL
Summary
Dynamic and detail-oriented professional with extensive experience at Heart and Vascular Clinic, excelling in patient care and front desk operations. Proven ability to enhance workflow efficiency through effective appointment scheduling and strong organizational skills. Committed to delivering exceptional customer service while maintaining a positive and professional demeanor.
Overview
4
4
years of professional experience
Work History
Receptionist
Heart and Vascular Clinic
09.2024 - Current
- Managed multi-line phone system to efficiently direct patient calls and inquiries.
- Scheduled appointments using electronic health record software to optimize clinic workflow.
- Maintained organized front desk area, ensuring a welcoming environment for patients and visitors.
- Assisted in patient check-in and check-out processes, enhancing overall patient experience.
- Handled insurance verification processes to ensure accurate billing and reduced delays.
- Developed streamlined filing system for patient records, improving accessibility and retrieval time.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Medical Assistant
Heart and Vascular Clinic
09.2024 - Current
- Supported patient intake processes, ensuring accurate collection of medical histories and information.
- Assisted healthcare providers with routine clinical tasks, enhancing workflow efficiency.
- Managed appointment scheduling, optimizing patient flow and reducing wait times.
- Maintained cleanliness and organization of examination rooms, promoting a safe environment for patients.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Utilized electronic health record systems to update patient information promptly and accurately.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
PC Technician
Huntsville Hospital Main
03.2024 - 08.2024
- Huntsville AlDiagnosed and resolved hardware and software issues for end-user devices.
- Installed, configured, and maintained computer systems and peripherals.
- Provided technical support to hospital staff, ensuring minimal downtime.
- Collaborated with IT team to implement system upgrades and improvements.
- Diagnosed and resolved hardware and software issues for end-user devices.
Cashier
Walmart
02.2022 - 05.2022
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout areas to ensure safety and efficiency.
- Monitored inventory levels and restocked merchandise as needed to meet demand.
Education
Certificate - Phlebotomy
Calhoun Community College Huntsville
Huntsville AlMadison County Virtual Academy
Huntsville Al05.2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Appointment scheduling
- Scheduling appointments
- Scheduling
- File management
- Multi-line telephone operation
- Supply management
- Front desk operations
- Positive and professional
- Multitasking and prioritization
- Reception desk management
- Customer service
- Problem-solving
- Punctual and reliable
- Payment processing
- Courteous and professional
- Computer proficiency
Timeline
Receptionist
Heart and Vascular Clinic
09.2024 - Current
Medical Assistant
Heart and Vascular Clinic
09.2024 - Current
PC Technician
Huntsville Hospital Main
03.2024 - 08.2024
Cashier
Walmart
02.2022 - 05.2022
Certificate - Phlebotomy
Calhoun Community College Huntsville
Madison County Virtual Academy
Similar Profiles
Natalie BuenoNatalie Bueno
Student Intern at Texas Health Heart and Vascular ClinicStudent Intern at Texas Health Heart and Vascular Clinic
Anita SadikAnita Sadik
Medical Assistant Intern at Kafri Heart and Vascular ClinicMedical Assistant Intern at Kafri Heart and Vascular Clinic
AMANDA R.N.AMANDA R.N.
Cardiology Nurse Navigator at UC Health Heart And Vascular ClinicCardiology Nurse Navigator at UC Health Heart And Vascular Clinic
Patrick DabbsPatrick Dabbs
Shift Leader at Taco BellShift Leader at Taco Bell
AMBER TROUPEAMBER TROUPE
FNMA and FHLMC Servicer Specialist at Redstone Federal Credit UnionFNMA and FHLMC Servicer Specialist at Redstone Federal Credit Union