Kaitlynne Heilaman
Shawnee,OK
Summary
Recent graduate of a multidisciplinary course of study in psychology. Strong understanding of fundamentals and experience handling tasks smoothly and efficiently in various roles. Adapts well to changing processes, programs and team requirements. Eager to contribute to a growing company.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Shipt And Doordash
Oklahoma City, OK
04.2020 - Current
- Increased client satisfaction by carefully selecting high-quality products tailored to the unique needs of each client.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Style Consultant
Target
Norman, OK
04.2023 - 09.2023
- Increased customer satisfaction by providing personalized style consultations and recommendations.
- Demonstrated excellent customer service skills to develop a strong and loyal clientele.
- Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
- Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
- Assisted customers in selecting suitable accessories, enhancing overall aesthetics and increasing sales of additional items.
Real Estate Administrative Assistant
Transactions Managed, LLC
Shawnee, OK
09.2021 - 03.2023
- Verified accuracy and completion of Real Estate contract paperwork
- Entered transaction information, including: client information, contract details, commission payouts, and additional supporting documents into broker compliance software
- Created marketing pieces for real estate teams, advertising recent transactions and posts to increase engagement
- Was responsible to strategically scheduling posts to go live at optimal times to provide the largest audience visibility and interaction
Cashier and Apparel Associate
Walmart
Shawnee, OK
03.2019 - 09.2020
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Ensured accurate inventory management through regular cycle counts and thorough inspections of incoming shipments.
- Enhanced team performance by collaborating with colleagues to achieve daily sales goals and complete tasks efficiently.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
Education
Bachelor of Arts - Psychology
University of Oklahoma
Norman, OK08.2024
Skills
- Planning and Organization
- Decision-Making
- Relationship Building
- Adaptability
- Patience
- Upbeat and Outgoing Attitude
- Flexible Schedule
- Interpersonal Communication
- Psychology knowledge
References
References available upon request.
Timeline
Style Consultant
Target
04.2023 - 09.2023
Real Estate Administrative Assistant
Transactions Managed, LLC
09.2021 - 03.2023
Personal Shopper
Shipt And Doordash
04.2020 - Current
Cashier and Apparel Associate
Walmart
03.2019 - 09.2020
Bachelor of Arts - Psychology
University of Oklahoma
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