Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Websites
Timeline
Generic

Kaitlyn Swarcheck

Naples,FL

Summary

Results-driven professional with expertise in event coordination, reservation management, customer relationship management, and social media promotion. Proven ability to enhance customer experiences and foster teamwork in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Senior Hostess and Food Runner

Roccos Tacos and Tequila Bar
Naples, Florida
05.2023 - Current
  • Coordinated events and business dinners to enhance customer experience.
  • Implemented effective communication with servers and customers to optimize table assignments.
  • Collaborated with hosts to address challenges during peak restaurant hours.
  • Oversaw training of new employees to ensure readiness for job responsibilities.
  • Managed creation and booking of reservations on company website.
  • Garnished and delivered food promptly to customers, maintaining quality service.

Hostess, Food Runner, and Server Assistant

New York Pizza and Pasta
Naples, FL
02.2022 - 12.2024
  • Greeted customers warmly to create a welcoming atmosphere.
  • Organized reservations for parties and significant gatherings.
  • Assisted bussers by ensuring tables were clean and ready for customers.
  • Served food, took orders, and delivered drinks promptly during peak hours.
  • Answered phone calls about restaurant offerings and booked reservations accordingly.

Deck Hand

Nautical Bowls
Naples, Florida
06.2023 - 11.2024
  • Promoted the opening of the second location to boost brand visibility.
  • Captured product photos and videos for engaging social media content.
  • Processed customer orders while assisting in building customized nautical bowls.
  • Educated customers on health benefits associated with products.
  • Created and served bowls, ensuring a positive customer experience.

Camp Counselor

Indian Springs Day Camp
Chester Springs, Pennsylvania
06.2020 - 08.2022
  • Engaged children in arts and crafts, singing, sports activities, games, and field trips while maintaining a safe environment.
  • Facilitated team-building exercises to promote cooperation among campers.
  • Maintained communication with parents regarding camper well-being and events.
  • Organized special events, ensuring smooth execution and participation from all campers.

Education

High School Diploma -

Gulf Coast High School
Naples, Florida
05-2024

Some College (No Degree) - Communications And Marketing

Florida Gulf Coast University
Fort Myers, FL

Skills

  • Event coordination and planning
  • Reservation management
  • Customer engagement
  • Staff training
  • Customer relationship management
  • Organization
  • Attention to detail
  • Team collaboration
  • AHA CPR and AED BLS Certification

Accomplishments

  • National Honors Society of Leadership and Success 2025-2026
  • Dean's List 2024-2025
  • National Honors Society of High School Scholars 2023-2024

Affiliations

  • Best Buddies Director 2023-2024
  • Health Occupations Students of America Treasurer 2022-2023
  • Youth Group Volunteer 2018-2021

Languages

Spanish
Elementary

Timeline

Deck Hand

Nautical Bowls
06.2023 - 11.2024

Senior Hostess and Food Runner

Roccos Tacos and Tequila Bar
05.2023 - Current

Hostess, Food Runner, and Server Assistant

New York Pizza and Pasta
02.2022 - 12.2024

Camp Counselor

Indian Springs Day Camp
06.2020 - 08.2022

High School Diploma -

Gulf Coast High School

Some College (No Degree) - Communications And Marketing

Florida Gulf Coast University

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