Kait Villescas
La Verne,CA
Summary
Consistently working to continue to enhance customer satisfaction through exceptional service and attention to detail. Skilled in POS operations and teamwork, demonstrated by efficiently addressing unique store challenges and maintaining high cleanliness standards. I aim to always balance customer service with food safety, ensuring top-notch service and compliance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Grocery Clerk
Sprouts Farmers Market Inc, Grocery
10.2023 - Current
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Set up new sales displays each week with fresh merchandise.
- Removed trash, swept, and mopped floors for professional appearance.
- Pleasantly greeted customers and provided prompt and courteous service.
- Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
- Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.
- Used POS system to enter orders, process payments and issue receipts.
Cashier/Cook
Red Devil Pizza
07.2021 - 08.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Maintained food safety and sanitation standards.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
GED -
Bonita High School
La Verne, CA06.2023
Skills
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Excellent Communication
- Punctual and Reliable
- Workplace Safety
- Assisting customers
- Cleaning and sanitation
- Flexible Schedule
- Food Preparation
- Cashier experience
- Exceptional customer service
- Cash Handling
- POS system operations
Certification
Food Handler Safety Certification
Timeline
Grocery Clerk
Sprouts Farmers Market Inc, Grocery
10.2023 - Current
Cashier/Cook
Red Devil Pizza
07.2021 - 08.2023
GED -
Bonita High School
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