Kaity Castro
San Antonio,TX
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs and providing tailored solutions. Skilled in communication and problem-solving. Strong team player with a dedication to achieving targets and desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative/Driver Coordinator
Freshpoint
San Antonio, TX
07.2022 - Current
- Developed and maintained relationships with customers to facilitate user engagement and satisfaction.
- Advance education and knowledge of products, company, and industry through assigned and self-directed internal courses and meetings.
- Managed crisis situations, ensuring minimal impact on customer satisfaction and loyalty.
- Cross-trained and fostered solid working relationships within the department and with other departments
- Process inbound freight paperwork weekly and all company checks.
Event Coordinator/Wholesale Account Manager
BIRD bakery
San Antonio, TX
10.2021 - 05.2022
- Traveled through the company's locations providing support, including management and training.
- Collaborated with venues and vendors to execute event objectives and goals.
- Increased monthly gross sales $10,000-$14,000 between October 2021 to May 2022.
- Logistically coordinated and managed multiple same-day events to meet client needs.
- Experience in recruiting, supervising, and coaching employees to increase event capacity, resulting in additional revenue.
- Facilitated engaging team meetings to motivate staff and align on company objectives.
Kitchen Manager
BIRD bakery
San Antonio, TX
05.2018 - 10.2021
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Analyzed financial data including sales reports, budgeting information and cost analysis reports to make operational decisions.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
BBA -
The University of Texas At San Antonio
San Antonio, TX12-2019
Skills
- Sales
- Customer Service
- Project Management
- Time Management
- Pipeline Management
- Product Training
Timeline
Inside Sales Representative/Driver Coordinator
Freshpoint
07.2022 - Current
Event Coordinator/Wholesale Account Manager
BIRD bakery
10.2021 - 05.2022
Kitchen Manager
BIRD bakery
05.2018 - 10.2021
BBA -
The University of Texas At San Antonio
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