Kaityln Laws
Sarasota,US
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
12
12
years of professional experience
Work History
Hostess
Libby's neighborhood brassiere
Sarasota, FL
02.2025 - Current
- Monitored customer satisfaction levels throughout their meal experience.
- Greeted customers and provided them with menus.
- Verified reservations and wait times with customers.
Housekeeper
Soft Sands LLC
Sarasota, US
02.2024 - Current
- Reported any maintenance issues or damage to supervisors immediately.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Used cleaning chemicals following proper guidelines.
Server
Bonefish Grill
Sarasota, US
08.2023 - 01.2024
- Preparing restaurant tables with special attention to sanitation and order.
- Presenting menus, serving and helping customers select food/beverages.
Fine Dining Server
The Cottage Restaurant
Siesta Key, US
01.2020 - 06.2023
- Serve guests with all the food and beverage requirements in a warm friendly courteous and professional.
Server
Outback Steakhouse
Sarasota, US
12.2017 - 02.2020
- Provided beer, wine and Cocktails suggestions to accompany meal choices.
- Observe safety and sanitation requirements for food preparation and handling.
- Supported FOH and Boh teams by finishing dishes with garnishes preparing desserts and collecting special beverages from bartenders.
Hostess/Server
Sungarden cafe
Siesta Key, US
10.2013 - 11.2015
- Manage reservations received your telephone or online inquiries and coordinated seating for appropriate dates times and party counts.
- Maintained even an orderly flow of gas from Reception Area dining room or lounge and informed customers of estimated waiting times.
Skills
- Upselling
- Conflict management
- Bartending
- POS
- Menu memorization
- Customer service focused
- Food Handling
- Deep cleaning
- Excellent oral and written communication
- Teamwork
- Multitasking and organization
References
- Steve Skimmerton, Previous Manager of The Cottage, (513)-226-5122
- Denise Nerland-Shinsato, Bar Manager of The Cottage, (941)-952-8477
- Shannon Hershberger owner of Soft Sands LLC 330-231-2737
Education
Sarasota high School 2014 with diploma.
Certificates
SafeServe food handler Certificate
Timeline
Hostess
Libby's neighborhood brassiere
02.2025 - Current
Housekeeper
Soft Sands LLC
02.2024 - Current
Server
Bonefish Grill
08.2023 - 01.2024
Fine Dining Server
The Cottage Restaurant
01.2020 - 06.2023
Server
Outback Steakhouse
12.2017 - 02.2020
Hostess/Server
Sungarden cafe
10.2013 - 11.2015