Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Kaiyla Terry

Richmond,VA

Summary

Resourceful professional in property and real estate management, known for high productivity and efficiency in task completion. Possess specialized skills in tenant relations, financial oversight, and property maintenance. Excel in negotiation, communication, and problem-solving, ensuring smooth operation and client satisfaction. I'm an organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

4
4
years of professional experience

Work History

Assistant Property Manager

Steelhead Management
Richmond, VA
05.2021 - Current
  • Assist Property Manager in overseeing the day-to-day management of two hundred and seven residential units.
  • Manage tenant communications, addressing inquiries, complaints, and service requests promptly to ensure high satisfaction and retention.
  • Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.

Leasing Consultant

Main Street Realty
Richmond, VA
10.2020 - 04.2021
  • Conducted tours of available apartments, highlighting features and amenities.
  • Maintained accurate records of prospective renters, applications and leases.
  • Responded to tenant requests for maintenance services in a timely manner.
  • Provided excellent customer service to all tenants throughout their tenancy period.
  • Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.

Education

Associate of Science - Social Sciences

Northern Virginia Community College
Woodbridge, VA
05-2018

Skills

  • Records Management
  • Payment Collection
  • Lease administration
  • Property Management
  • Accounting oversight
  • Appointment Scheduling
  • Administrative Support
  • Activity Planning
  • Marketing and Advertising
  • Training and Mentoring
  • Relationship Building and Rapport

Timeline

Assistant Property Manager

Steelhead Management
05.2021 - Current

Leasing Consultant

Main Street Realty
10.2020 - 04.2021

Associate of Science - Social Sciences

Northern Virginia Community College

Similar Profiles

CREATE PROFILE
Kaiyla Terry