KAJAL KAJAL
H&M
Edmonton,Canada
1
Certificate
3
Years of experience
Developed skills in fast-paced retail environment, now seeking to transition into new field. Demonstrates excellence in team leadership, operational efficiency, and strategic planning. Committed to leveraging these abilities to drive success in different industry.
Work History
Department Manager
3 Years 2 Months- Lead end-to-end hiring processes, including recruitment, interviewing, and onboarding, ensuring alignment with company culture and staffing needs.
- Trained and supervised team members on sales techniques and product knowledge.
- Coordinated inventory management to maintain stock levels and minimize shrinkage.
- Implemented visual merchandising standards to enhance store presentation and appeal.
- Developed staff schedules to optimize coverage during peak hours and events.
- Resolved customer inquiries and complaints to maintain a positive shopping experience.
- Handled shift oversight, restocking, and inventory control.
- Coached and trained new staff members, guiding department policies and procedures.
Personal Shopper
6 Months- Elected and fulfilled online customer orders accurately and efficiently.
- Ensured quality and freshness of products before order completion.
- Packed and organized orders for pickup and delivery.
- Provided excellent customer service during pickup.
- Managed product substitutions and inventory-related issues.
- Maintained a clean, safe, and organized workspace.
Overnight Crew Member
2 Months- Receive, unpack and stock merchandise onto shelves and sales floor displays.
- Rotate products to ensure freshness and proper inventory management.
- Maintain cleanliness and organization of aisles, backroom and storage areas.
- Assist with setting up promotional displays and signage according to store plans.
- Support other team members and the department as needed.
Education
- Business Administration Management
Grade 12
Skills
Customer service
Project management
Team building
Employee training
Budget management
Inventory control
Sales techniques
Departmental activities
Loss prevention
Workplace safety awareness
Forecasting and planning
Problem-solving
Staff hiring and retention
Training and development
Retail
Sales strategy
Certification
FIRST AID INTERMEDIATE LEVEL
Timeline
Overnight Crew Member
London Drugs
11.2025 - 01.2026Read More
Personal Shopper
Walmart
10.2025 - 04.2026Read More
Department Manager
H&M
06.2023 - CurrentRead More
S.B.K.S Khalsa Model Sr. Sec. School
Grade 12
Read More
Norquest College
from Business Administration Management
Read More
Availability
Open to both part-time and full-time opportunities