Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kajay Smith

Kajay Smith

Jonesboro,GA

Summary

Dynamic leader with a proven track record in staff management and business development, notably at Jamaican Bar & Lounge. Excelled in marketing strategies and customer service, enhancing business growth. Skilled in shift scheduling and mentoring teams for peak performance. Demonstrates exceptional problem-solving and team-building abilities, driving operational success.

Overview

10
10
years of professional experience

Work History

Manager

Jamaican Bar & Lounge
05.2022 - 12.2023
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved marketing to attract new customers and promote business.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.

CNA

Brooklyn and Queens Nursing Home
03.2018 - 06.2019
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Shift Manager

Fish Eye
10.2016 - 06.2018
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.

Childcare Provider

Teeny Picasso Daycare
02.2015 - 08.2016
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Introduced children to educational games and activities to boost learning.

Cashier Team Lead

Au Bon Pain
08.2013 - 12.2014
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Education

Medical

ABC Training
The Bronx, NY
09-2018

York College
Queens, NY
06-2017

Skills

  • Marketing
  • Business developmen
  • Shift scheduling
  • Business planning
  • Customer service?
  • Staff management

Timeline

Manager

Jamaican Bar & Lounge
05.2022 - 12.2023

CNA

Brooklyn and Queens Nursing Home
03.2018 - 06.2019

Shift Manager

Fish Eye
10.2016 - 06.2018

Childcare Provider

Teeny Picasso Daycare
02.2015 - 08.2016

Cashier Team Lead

Au Bon Pain
08.2013 - 12.2014

Medical

ABC Training

York College

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Kajay Smith