Dedicated administrative professional with successful experience in a fast-paced office setting. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Dravosburg Truck Stop and Auto Repair
01.2018 - 05.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Full-time Personal Caregiver
Private Duty Home Care
01.2015 - 01.2023
Maintained clean, safe, and well-organized patient environment.
Provided safe mobility support to help patient move around personal and public spaces.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with daily living needs to maintain self-esteem and general wellness.
Juvenile Probation Intern
Washington County Probation
01.2015 - 05.2015
Served as a liaison between court officials, law enforcement agencies, schools, and community resources to ensure holistic support for juveniles on probation.
Ensured compliance with all federal, state, and local regulations governing juvenile probation services delivery standards.
Support the county’s Leader Program by providing tutoring services
Visit and counsel delinquents in detention facilities
Education
MBA - Concentration in Data analytics
University of Southern Indiana
01.2022 - Current
Master of Arts - Applied Criminology
California University of Pennsylvania
05.2001 -
Bachelor of Science - Communication Sciences And Disorders
California University of Pennsylvania
05.2001 -
Skills
Microsoft Office Suite
Time Management
Communication
Research and Data Analysis
Problem Solving
Organization Abilities
Computer Skills
Data entry
Administrative support
Office administration
Timeline
MBA - Concentration in Data analytics
University of Southern Indiana
01.2022 - Current
Administrative Assistant
Dravosburg Truck Stop and Auto Repair
01.2018 - 05.2023
Full-time Personal Caregiver
Private Duty Home Care
01.2015 - 01.2023
Juvenile Probation Intern
Washington County Probation
01.2015 - 05.2015
Master of Arts - Applied Criminology
California University of Pennsylvania
05.2001 -
Bachelor of Science - Communication Sciences And Disorders
California University of Pennsylvania
05.2001 -
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