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Motivated and dependable professional with years of expertise in fast-paced environment utilizing excellent Customer Relations and Service Satisfaction. Highly valued and respected for expertise and keen insight in negotiating policy, developing and implementing strategic plans, and obtaining desired results. Proficient in job execution and proven track record of success in compliance, detail responsiveness, process improvement and leadership.

Over seven years of experience in carrying out administrative and receptionist responsibilities, customer service, and data entry. Over two years experience supervising and training employees, and handling confidential information. An ambitious and reliable employee who is organized and works efficiently with a high level of professionalism. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards. Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.

Skilled Patient Care Coordinator familiar with medical procedures. 3-year history managing working in busy healthcare setting. Comprehensive understanding of care spectrum and processes for care coordination. Energetic team-player experienced working in medical practice environment. Strong process management, customer service and communication skills. Hardworking Patient Care Coordinator bringing 3 years of experience in healthcare. Expertise includes practice administration and program management. Excellent consensus builder with successful record of reaching positive patient care solutions. Resourceful Patient Care Coordinator offering 3 years of progressive healthcare experience. Well-developed program management and administration skills. Dedicated Patient Care Coordinator successful at maintaining quality patient care. Strategic planner and analytical problem solver with 13 years in hospital and medical office healthcare environments. Enthusiastic Patient Care Coordinator motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and communication and reduced correspondence backlogs. Excels at identifying client needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Patient Care Coordinator/Office Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in all aspects of my job.

Dedicated hard-working individual looking to experience the role you are offering. I have 11 years of working experience in customer service and support. I am proud of helping and assisting others as well as multi-tasking. I am an expert in computers and a speedy typer. I am reliable at all times. I have no problem learning new roles and training. Hope to hear back

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Kalandrea Thornton

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Patient Care Coordinator

Pharmacy Fulfillment Technician

Pharmacy Technician

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Medical Billing And Coding -

High school diploma - General Studies

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Patient Care Coordinator

Pharmacy Fulfillment Technician

Pharmacy Technician

Medical Billing And Coding -

High school diploma - General Studies

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