Kalani Yang
Saint Paul,MN
Summary
Motivated professional skilled in training new team members and delivering exceptional customer service. Proven ability to maintain organized workspaces while handling transactions accurately. Adaptable and reliable, committed to continuous improvement and effective collaboration in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Roseville, Minnesota
10.2024 - Current
- Prepared high-quality beverages following Starbucks recipes and standards.
- Delivered excellent customer service by promptly addressing inquiries and ensuring customer satisfaction.
- Trained new baristas on beverage preparation and customer service techniques.
- Ensured cleanliness and organization of work areas and equipment to create a welcoming environment.
- Executed cash transactions accurately while managing register operations.
Office Assistant Intern
Metropolitan State University
Saint Paul, MN
01.2023 - 03.2024
- Prepared materials for meetings and presentations, ensuring clarity and accessibility.
- Organized internal documents through efficient filing and scanning processes.
- Supported office staff with various administrative tasks, enhancing overall workflow.
- Monitored inventory levels of office supplies and placed orders.
PAC Fellowship
Metropolitan State University
Saint Paul, MN
03.2023 - 05.2023
- Coordinated and managed fellowship program aspects, enhancing recruitment, selection, orientation, and training processes.
- Organized and facilitated meetings with fellows, mentors, and stakeholders to drive successful fellowship program outcomes.
- Compiled and presented reports on fellowship program activities at regular intervals to inform stakeholders.
KAYSC Internship
Science Museum of Minnesota
Saint Paul, MN
10.2021 - 03.2022
- Collaborated with team members to develop and implement a comprehensive social media strategy, enhancing online engagement.
- Created content for website pages, blog posts, and other online platforms.
- Generated creative solutions by contributing ideas during brainstorming sessions, fostering team collaboration.
- Researched best practices in STEM education to inform curriculum design, aligning it with current educational trends.
Education
Associate of Science - Graphic Information Technology
Arizona State University
Tempe, AZ06-2027
High School Diploma -
Harding Senior High School
Saint Paul06-2022
Skills
- Customer service
- Teamwork and Collaboration
- Active Listening
- Attention to Detail
- Adaptability and Flexibility
- Decision-Making
- Interpersonal Skills
- Goal Setting
- Team collaboration
- Data Gathering
- Graphic design
- Typography Knowledge
Affiliations
- Children Science Museum Play Team
- Highway Credit Union (Blaze) Toys for Tots
- Hmong Club Metropolitan State University
Accomplishments
- Youth on Course Scholarship Winner
- Jason Carter Retention Scholarship Winner
- MVP of the Year (Harding Women's Golf Team)
Education and Training
other,other
Languages
- English
- Hmong
Timeline
Barista
Starbucks
10.2024 - Current
PAC Fellowship
Metropolitan State University
03.2023 - 05.2023
Office Assistant Intern
Metropolitan State University
01.2023 - 03.2024
KAYSC Internship
Science Museum of Minnesota
10.2021 - 03.2022
Associate of Science - Graphic Information Technology
Arizona State University
High School Diploma -
Harding Senior High School